iHeart app not working? crashes or has problems?

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I have a problem with iHeart

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⚠️ Most reported problems ⚠️
Something else
48.9%

Not working
44.7%

Audio
4.3%

Account
2.1%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of iHeart Problems 🔥

- Charged for subscription

- No unsubscribe button

- Hard to navigate around the “Stuff” material

- Loud and obnoxious commercials

- Have to pay fees to change anything on accounts

- Difficulty resetting passwords and proving identity

📋 23 Reported Issues:

K
Karen 2025-02-06

The App freezes 15-20 minutes into a podcast

V
Victoria 2024-12-06

My newsfeed on my IPad won’t open any Iheart newsfeed when I click onto it

D
Deborah 2024-04-19

While listening to live radio news talk, iHeart starts playing same song for no reason. I have to close app and get news started again. Very annoying.

S
Sue Romei 2024-02-14

My app keeps giving me “oops something went wrong” it has been over a month now and can’t seem to fix. I mostly listen to WRKO talk radio and podcasts they download but nothing plays including live shows .

N
Natalie Phibbs 2024-02-02

Hi. After installing the Samsung A54 "update", Iheart, is so garbled that I have to use my old phone to listen. I read somewhere that after the update, you have to upgrade your headset to the 5.3 headsets. I havent bought a new headset yet because it works just fine for phone calls. I have uninstalled app, reinstalled, cleared cachce. So, to me, it sounds like the problem is on ihearts end. Any information would be very helpful. Thanks

S
Sheryl 2023-08-05

Just started not working when away from wifi. Always worked before. I have uninstalled and reinstalled several times.

J
Jody Cox 2023-06-28

My Iheart app suddenly stopped working saying it had no internet connection. Internet was working fine on phone for all other apps. Open and closed the app, wouldn’t go further than red screen. Rebooted, same. Deleted app and reinstalled it opened sign in screen, entered information , got “loading” then nothing. Tried Google sign in, nope. Tried new account, secondary email entered, (confirmed correct) but for response of not being a proper email address. Still works fine on my iPad. How can I fix this? Thanks

K
Kelly 2023-05-17

I heart radio app will not launch. It just closes out immediately after trying to open. No updates, deleting and reinstalling or shutting phone off has worked

F
Frank Ciano 2022-12-28

I can no longer launch iheart on my iphone SE. when I tap the App, it won’t open! I shut my phone off, rebooted, same issue. I went to the App Store, but iHeart is current, doesn’t need an update, it just says “open”. When I click on the “open” option, same problem! The App won’t open. The app worked when I first got this phone. The app works on my wife’s phone. Same model, the SE. No issues for her Thank you,

J
JAY K FLAHERTY 2022-10-04

I am not seeing the latest versions of several different podcasts.

L
Lynn 2022-09-21

IHeart radio app won’t open on my iPhone. Tried rebooting, tried going to the App Store, none of the usual fixes solve this issue.

D
Dianne 2022-09-06

My iPhone is connected to Bluetooth speaker . It will play spotify and utube so it is connecting but when playing iheart radio there is no sound. The sound will work through phone but when connected to speaker via Bluetooth it says connected and playing but no sound. This only happens with iheart .....spotify and YouTube work fine. I have uninstaller and reinstalled etc etc Any suggestions muchly appreciated.

M
Maureen 2022-08-18

I use the iHeart Radio app daily to listen to my radio shows & podcasts. I updated my iPhone last night & now today, when I tap the App, it won’t open! I shut my phone off, rebooted, same issue. I went to the App Store, but iHeart is current, doesn’t need an update, it just says “open”. When I click on the “open” option, same problem! The App won’t open, & now I’m lost! I listen to it daily on my iPhone! Plz help! Thank you, Maureen

K
K Cox 2022-08-06

Radio works fine, cannot get podcasts to work, always get an error mssg

G
Gene 2022-08-05

when I open IHeart it keeps clocking and will not start.

K
Kimberly 2022-08-01

Using iHeart on iPhone 8, and when I open it, the app immediately closes. It still shows up like it’s running in the background but when selected again, the window just closes after a second. I have restarted the phone, updated the app, and reinstalled the app. Still doing it 🤷🏼‍♀️

S
Shelly Martin 2022-07-24

Cant get rid of old podcasts, and new podcasts wont download.

D
Donald Lay 2022-07-08

i heart app won't work when I turn on norton VPN

M
Michael Kramer 2022-06-27

IHeart app crashes on Apple TV every time I switch to a new station.

F
Filena Marie Medina 2022-06-17

I have moods for certain music, so categorizing playlists for to those moods is useless if you randomly play from playlists anyway without our choice. That's fucked up. I want to play sea shanty music not Eminem Rihanna ect. That defeats the purpose of categories. Sometimes it's nice to randomly play, but not when your trying to practice with sea shanty music. Why can't I listen to one album, right through, why does iHeartRadio not care about customer choice? That sucks

M
Marianne Pope 2022-05-27

On iPhone 12... After turning phone off/on every day, I have to log into iHeart app. After completing login, a blank page comes up. No login at all.

C
Chris Jernigan 2022-05-05

Podcast keep starting over when coming off an auto pause when reconnecting to car radio when car staryed. Also when a call is answered over Bluetooth

J
John Steinke 2022-03-15

The app works for a while and then crashes. I am using a Samsung Note20 5g 20.

Showing 1-23 of 23 reported issues:

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Developer: iHeartMedia, Inc.