Duet Status

Last Updated on 2024-11-14 by WINK TECH LIMITED

I have a problem with Duet

Are you having issues? Select the issue you are having below and provide feedback to Duet.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Duet - Date & Meet New Friends? Report Issue

Common Duet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Duet app on iOS and Android devices. Solve all Duet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Duet iPhone Issues and Solutions

Duet iOS app crashes, not working, errors
Duet iOS app network issues
Duet on iOS has black/white screen

Duet Android App Issues and Solutions

Duet has errors/crashing/not working
Duet server network connectivity issues
Duet has black screen

Duet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Duet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Duet app crashes or not working on Iphone (iOS):

Close and restart the Duet app on iPhone
Update Duet app to the Latest Version for iOS
Uninstall and reinstall Duet iPhone app
Update your iPhone to the latest iOS version

Fix Duet on iPhone unable to connect to server/internet connection issues::

To resolve Duet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Duet black/white screen (blank screen) on iPhone:

Follow the Duet iOS app troubleshooting guide Here →

Duet Android App Issues and Solutions

Fix Duet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Duet app issues:

Force Stop the Duet App
1. On android, goto "Settings" » click Duet app. » click "Force Stop".

Update Duet to the latest version on PlayStore

Clear Duet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Duet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Duet.

Fix Duet unable to contact server/ Duet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Duet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Duet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Duet on android.

Solve Duet black/white screens issue on Android:

Follow the Duet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at WINK TECH LIMITED, developers of Duet.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Duet Website

Privacy Policy: https://duetapp.net/privacy/

Developer: Duet - Meet People You Resonate With

100% Contact Match

Developer: Kumobius

E-Mail: [email protected]

Website: 🌍 Visit Duet Website

About this app

Voices are full of emotion and depth — share your 30-second story, open up about yourself, and invite meaningful conversations with one another. Had enough of swiping? this app Blind Date connects you with similar individuals through engaging new features. ► this app's Dating Quiz matches users who pick similar answers, breaking the ice and encouraging further conversation. ► this app's Personality Test unveils your romance compatibility score and relationship strengths. ► this app Clic randomly pairs you with someone based on your location and zodiac sign compatibility, letting fate take the wheel! ► See Who Likes You: Instantly match and chat with your secret admirers. ► Unlimited Likes: Enjoy this app without any limits on likes you send. ► 5 FREE Crushes daily: Boost your chances of matching. ► 1 FREE Turbo monthly: Amplify your profile visibility. Unlock more premium perks for the ultimate dating journey! this app Premium and Supreme purchases are charged to your iTunes account and will be auto-renewed unless disabled in-app 24 hours before the current period ends. Whether you're a gamer, fitness enthusiast, foodie, fashionista, cat person, meme expert, cinephile or a bookworm, you'll find someone whose interests and passions strike a chord with you. Plus, this app's 24/7 moderation team is always on alert, tackling any scam reports swiftly. this app's Smart Tag digs deeper than superficial similarities, covering your interests, traits, opinions, and habits. Tired of endless swiping only to fall prey to scammers and catfish? this app introduces a foolproof 100% mandatory face verification, as reliable as banking security. This multifaceted self-description enhances connections and guarantees a match based on an in-depth understanding of each person. Welcome to this app - a new dating app featuring REAL profiles for all kinds of interests. No more fake profiles — we love authenticity and real connections, just like you. Ready to find that special connection? We appreciate your feedback! Contact us at support@duetapp. net for any questions or comments.