Contact Plantion - Plant Identifier

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About: Are you struggling to keep your green pets happy and healthy? Look no further
than Plantion! Our comprehensive care plans will help you identify your plants,
determine watering frequency, and troubleshoot issues like brown leaves. We
offer a range of features that will delight any green thumb, including: ►
Watering Calculator Easily determine the optimal amount of water your plants
need with our Watering Calculator.



Plantion Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Verified email ✔✔

E-Mail: support@picturethisai.com

Website: 🌍 Visit PictureThis Website

Privacy Policy: https://api-java.picturethisai.com/static/privacy_policy.html

Developer: Glority Global Group Ltd.




Privacy & Terms:

https://legal.plantion.xyz/app/privacy_policy.html






3 Most reported problems 😔💔

4.3 out of 5

Waste of money

2024-06-27

by Robindenise9

I bought this on the spur of the moment without reviewing first. Huge mistake as Im now out of $50. The app doesnt work at all. I take a picture of our plants and then the app asks me which plant it is? Isnt that why I just purchased the app? I have only had the app for 30min and realized there is no way to request a refund since I purchased the lifetime version. I feel so stupid. I dont recommend this app to anyone unless you already know everything there is to know about plants. And make sure to always select a trial version!

free level is not as helpful as developers indicate

2023-11-04

by DaveInChicsgo

The developers' comments suggest their free version (not the problematic free trial) is quite useful. In fact, there is little you can learn here that you could not find more quickly on Google. The plant ID feature, diagnosis and treatment are only available in the expensive paid version. At just under $120 a year, I can buy a lot of plants and plant care books (or use online resources). This is way overpriced. I deleted the app in under 30 minutes. The developer wrote and said my evaluation was untrue regarding identification as it was available for free. It appears to be true only if you are willing to sign up for a free trial. I am not, based on other user’s challenges in canceling. Treatments were suggested for free but were quite general and not specific without the diagnostic function (which was not available except in the problematic free trial). The treatments suggested were no better than what a free 30 second Google search could find. I still do Not Recommend.

Read all the reviews complaining the app can’t ID common plants. Did you know the Photo app on iPhones can identify plants? It works quite well. It won’t tell you how to treat a plant that is diseased though.

Terrible and unhelpful

2023-09-27

by RizoMarzo

This app does not work as promised and it’s 9.99 a week!?!?!? Are they smoking something funny. Then to cancel the subscription you have yo go interview you Apple Store you can’t even cancel from the app. It also says it will give you a reminder before the trial period ends…. It does not! I used it once it didn’t even help with my issue and now had to pay 10 bucks for garbage! SCAM!!! Save yourself some money and use google. Just as helpful and free!!!


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