Gencraft Status

Last Updated on 2024-10-10 by Gencraft, LLC

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Common Gencraft Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gencraft app on iOS and Android devices. Solve all Gencraft app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gencraft iPhone Issues and Solutions

Gencraft iOS app crashes, not working, errors
Gencraft iOS app network issues
Gencraft on iOS has black/white screen

Gencraft Android App Issues and Solutions

Gencraft has errors/crashing/not working
Gencraft server network connectivity issues
Gencraft has black screen

Gencraft iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gencraft app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gencraft app crashes or not working on Iphone (iOS):

Close and restart the Gencraft app on iPhone
Update Gencraft app to the Latest Version for iOS
Uninstall and reinstall Gencraft iPhone app
Update your iPhone to the latest iOS version

Fix Gencraft on iPhone unable to connect to server/internet connection issues::

To resolve Gencraft network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gencraft black/white screen (blank screen) on iPhone:

Follow the Gencraft iOS app troubleshooting guide Here →

Gencraft Android App Issues and Solutions

Fix Gencraft not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gencraft app issues:

Force Stop the Gencraft App
1. On android, goto "Settings" » click Gencraft app. » click "Force Stop".

Update Gencraft to the latest version on PlayStore

Clear Gencraft App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gencraft app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gencraft.

Fix Gencraft unable to contact server/ Gencraft internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gencraft » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gencraft » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gencraft on android.

Solve Gencraft black/white screens issue on Android:

Follow the Gencraft android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Gencraft, LLC, developers of Gencraft.

Verified email ✔✔

E-Mail: support@gencraft.com

Website: 🌍 Visit Gencraft Website

Privacy Policy: https://gencraft.com/privacy

Developer: Gencraft

About this app

All you need to do is provide a prompt, choose from one of our beautiful styles, and watch this app generate videos and high-res images for you. this app is the world's most powerful AI Art Generator, letting you transform words into unique images and videos. Create, download, and share your creative designs.