Contact MotiveWave Mobile: Trading

Contact MotiveWave Support


Company Name:

About: The MotiveWave mobile application complements our desktop application and is
broker neutral with current support for 4 brokers, allowing you to easily trade
and monitor futures, stocks, forex and crypto from wherever you are. MotiveWave
does not include data and additional brokers may be added in future releases.


 
  2024-09-17

MotiveWave Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of MotiveWave Software



Verified email ✔✔

E-Mail: support@motivewave.com

Website: 🌍 Visit MotiveWave Website

Privacy Policy: https://www.motivewave.com/company/privacy_policy.htm

Developer: MotiveWave Software




Privacy & Terms:

https://www.motivewave.com/company/privacy_policy.htm






3 Most reported problems 😔💔

3.5 out of 5

App needs more work and functionality.

2025-03-27

by Dr Octopus4222

There’s absolutely no way to change the candle colors. Many experienced traders enjoy changing the colors of their candles. Also, when it comes to the price line, there is only a price line no bar countdown.(can’t see how many seconds are left on a 1 minute candle) Lastly, after placing 2 long positions, my orders disappeared and I had to look on trading view to see my orders.

Over all, they tried with this app but not enough. I recommend CQG mobile if anything. I wouldn’t recommend using this mobile app. Very unorganized, and inconvenient to use

First try?

2025-03-28

by Usrfrndly

If you delete your workspaces then you get a black screen of death. Try it. You have to delete the app and redownload.

Why do I have to create a workspace before I login to my motivewave account? I want to use my cloud motivewave workspaces. Which apparently isn’t possible.

If you create a default workspace just to login, then select work offline, just to check out the app. You then are stuck… the app will never let you connect to data since you didn’t provide credentials the first time and it won’t let you exit your workspace to start over. You have to close the app.

I’m guessing this was just the first go round but it seems unusable. Would not trust any of the order functionality.

Freezes, Bugs, Instability

2025-03-29

by Jimmy Candles

Motivewave is designed well but performs poorly. During use it has frozen, black screened. Orders time out. Charts freeze. It froze at open yesterday. It also black screened numerous times. I see they haven’t updated for 5 months. Its 50 dollars a month for garbage performance and obviously no updates to these issues. Only use as a last resort to your main trading platform.


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  4. If you are a MotiveWave Mobile: Trading customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MotiveWave Mobile: Trading.


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