Remote Status

Published by Loop Mobile Inc on 2024-02-19

Remote Controller for Fire TV is the best remote controller app for your Fire
Stick & Fire TV device. Simple design, intuitive interface, no pileup of
buttons or complex settings.

I have a problem with Remote

Are you having issues? Select the issue you are having below and provide feedback to Remote.

Fix my App Errors »»

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with Remote for Fire TV: Fire Stick? Report Issue

Common Remote Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Remote app on iOS and Android devices. Solve all Remote app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Remote iPhone Issues and Solutions

Remote iOS app crashes, not working, errors
Remote iOS app network issues
Remote on iOS has black/white screen

Remote Android App Issues and Solutions

Remote has errors/crashing/not working
Remote server network connectivity issues
Remote has black screen

Remote iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Remote app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Remote app crashes or not working on Iphone (iOS):

Close and restart the Remote app on iPhone
Update Remote app to the Latest Version for iOS
Uninstall and reinstall Remote iPhone app
Update your iPhone to the latest iOS version

Fix Remote on iPhone unable to connect to server/internet connection issues::

To resolve Remote network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Remote black/white screen (blank screen) on iPhone:

Follow the Remote iOS app troubleshooting guide Here →

Remote Android App Issues and Solutions

Fix Remote not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Remote app issues:

Force Stop the Remote App
1. On android, goto "Settings" » click Remote app. » click "Force Stop".

Update Remote to the latest version on PlayStore

Clear Remote App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Remote app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Remote.

Fix Remote unable to contact server/ Remote internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Remote » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Remote » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Remote on android.

Solve Remote black/white screens issue on Android:

Follow the Remote android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Loop Mobile Inc, developers of Remote.

30% Contact Match

Developer: Amazon Mobile LLC

E-Mail: [email protected]

Website: Visit Remote Website

100% Contact Match

Developer: Kiran Devi

E-Mail: [email protected]

Website: Visit Kiran Devi Website

About this app

All you need is connect your iOS device and Fire Stick / Fire TV to the same Wi-Fi network. * Automatic detection of Fire Stick / Fire TV in the same Wi-Fi network. * You can use all Fire Stick / Fire TV this app buttons. * A large Trackpad for convenient menu and content navigation. * Launching of apps directly like Netflix, Tubi, HBO Max, Prime Video, Hulu, Youtube and many more... * You can type and search quickly with built-in keyboard support. * App is compatible with all Fire TV models and Fire Stick devices. * Some applications like YouTube and Hulu+ have their own screen keyboards and do not take input from the iOS keyboard. Fire this app functions as the original this app control, take advantage of all the features on your device. * Fire TV this app is neither an official Amazon product, nor are we affiliated with the Amazon company. this app Controller for Fire TV is the best this app controller app for your Fire Stick & Fire TV device. Simple design, intuitive interface, no pileup of buttons or complex settings. Remote was not created or endorsed by Amazon.