Maple Street Biscuit Company Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Agincourt Industries, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Maple Street Website
Privacy Policy: https://order.maplestreetbiscuits.com/privacy-policy
Developer: OLO
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3 Most reported problems 😔💔
Zero customer service to loyal guests
by Francisca Dor
We come to this store weekly for breakfast and lunch and today we were very disappointed.
We placed an online order at 1:45pm and at 2:03pm we were still waiting at the store to be ready.
We went to ask about our order and bottom line they forgot to make it. They close at 3 and we could see all fryers and stations were closed already.
Nobody apologized, they got some old chicken breasts, cold seating under the heat lamp , sliced and threw in the box.
We were eating at the store and after opening our box we went and asked about it since we ordered fried chicken tenders.
The young guys laughed and said is all chicken is all the same. We showed them the slices of chicken breast and they proceed to argue with my husband that was all the same, never a no I am very sorry or let me make the right order or any care at all to the us and or the other customer around.
It’s very disappointing and we always had great service there but will not be returning or recommending this store to anyone. Who argues with a customer when they are wrong. Why were they closing all their cooking stations 1 hour before the store closed. Very poor customer service.
Doesn’t allow ordering or any ability to contact for help
by Redruckusninja
Simply put, the app doesn’t work. I don’t know if this is due to the location not allowing for online orders- if that’s the case nowhere does it mention this until I try to place my order and it says it’s unable to process. I’ve tried several different payment sources and received the same result. When navigating to contact us, it says to contact the store. If I wanted to contact the store I would just call them to place the order. No other links to help or otherwise.
False Advertisement
by Jay_nelly1980
The app works good but the company menu pictures displays false advertisement. I been going to Maple St for a few years and mostly Oder the chicken and waffles. I always get 2-3 pieces of chicken with my order, as it’s displayed on their menu. Now you only get 1 piece of chicken for the same price. Picture should match the item you are buying and the description should say you are only getting one piece of chicken. I would have just changed the price and charge an extra few dollars for items if its a money issue with the company.
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