PoPo Frame Status

Last Updated on 2024-09-11 by 爱青王

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Common PoPo Frame Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot PoPo Frame app on iOS and Android devices. Solve all PoPo Frame app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

PoPo Frame iPhone Issues and Solutions

PoPo Frame iOS app crashes, not working, errors
PoPo Frame iOS app network issues
PoPo Frame on iOS has black/white screen

PoPo Frame Android App Issues and Solutions

PoPo Frame has errors/crashing/not working
PoPo Frame server network connectivity issues
PoPo Frame has black screen

PoPo Frame iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever PoPo Frame app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix PoPo Frame app crashes or not working on Iphone (iOS):

Close and restart the PoPo Frame app on iPhone
Update PoPo Frame app to the Latest Version for iOS
Uninstall and reinstall PoPo Frame iPhone app
Update your iPhone to the latest iOS version

Fix PoPo Frame on iPhone unable to connect to server/internet connection issues::

To resolve PoPo Frame network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix PoPo Frame black/white screen (blank screen) on iPhone:

Follow the PoPo Frame iOS app troubleshooting guide Here →

PoPo Frame Android App Issues and Solutions

Fix PoPo Frame not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent PoPo Frame app issues:

Force Stop the PoPo Frame App
1. On android, goto "Settings" » click PoPo Frame app. » click "Force Stop".

Update PoPo Frame to the latest version on PlayStore

Clear PoPo Frame App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "PoPo Frame app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch PoPo Frame.

Fix PoPo Frame unable to contact server/ PoPo Frame internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click PoPo Frame » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got PoPo Frame » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch PoPo Frame on android.

Solve PoPo Frame black/white screens issue on Android:

Follow the PoPo Frame android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 爱青王, developers of PoPo Frame.