Contact PoPo Frame

Contact PoPo Frame Support


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  2025-01-09

PoPo Frame Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: support@shenjugroup.com

Website: 🌍 Visit Biu Frame Website

Privacy Policy: https://biu.aiframe.net/web/privacyPolicy

Developer: SHENJU TECHNOLOGY CO., LIMITED








3 Most reported problems 😔💔

4.4 out of 5

Frustrating to use

2023-07-21

by Wordgurrrrrl

I downloaded this in hopes to use my photos in a vintage Polaroid type frame, which you can do, but not without using the app’s filters, which just totally ruin the photos. If users could insert their photos without using the filters this would be a five star app.

Glitchy and difficult to use

2023-07-28

by DickLazer

Once you load a photo it’s pretty much stuck in the app. Extremely difficult to load a new photo in, and for the photo you do get loaded you’ll be stuck with one of the app’s filters anyway, which all look fairly similar.

It does a simple job decently but forces you to rate it

2023-08-04

by Belabacsi2021

It does a simple job decently but forces you to rate the app. Then, you get knocked down because you are forcing me to rate the app. I haven’t used it enough to have a decent view of the app.


Have a Problem with PoPo Frame? Report Issue




Why should I report an Issue with PoPo Frame?

  1. Pulling issues faced by users like you is a good way to draw attention of PoPo Frame to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PoPo Frame customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PoPo Frame.


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