Contact Chip Cookies Support
Company Name: Chip Cookies
About: Use the Chip Cookies app to find your nearest location, view our menu, and place
an order. Save time by ordering ahead.
Chip Cookies Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Chip Cookies
Verified email ✔✔
E-Mail: support@incentivio.com
Website: 🌍 Visit Chip Cookies Website
Privacy Policy: https://chipcookies.admin.incentivio.com/termsofuse_android.html
Developer: Incentivio Inc.
3 Most reported problems 😔💔
App uses outdated Address finder
by Vanilou
Unfortunately, I live only a mile away from Chip and yet, the “new and improved” app now tells me my address is not in the delivery area (it used to work just fine). But when I call Chip to order for delivery, they can pull up my address no problem? I’ve written them and complained several times and this still has not been fixed on the app. Whichever address search engine the app is using is garbage. It’s frustrating because it means I can’t use/earn my loyalty points by using the app.
Make sure you’re home to sign for your box of cookies?
by IsabelleJH
I got a promotion in my email today from CHIP telling me I could download the app and get a discount on my order so I did. I placed a delivery order for this afternoon. I got a text from a DoorDash worker about 45 minutes after my selected delivery time asking where I wanted to meet (Preferably my house… the address I entered? Also I didn’t order through DoorDash). I asked if the box could just be dropped at my door. They said no, that I would have to sign for it. I’ve literally never experienced that before unless it’s expensive electronics. And there was no indication of that requirement before I made the order or I wouldn’t have. So the driver returned my order to the store. When I called about a refund, I was on the line with one employee and then randomly switched to another after a few minutes with no context. I was given a refund but as far as the app goes I won’t be using it again :) I’m bummed about it. Anyway, that’s why I’m giving one star!
A much worse experience than their previous app
by Horsejockey801
Their last app wasn’t great so I was excited to try this out. Surprised they shipped this as an improvement.
Have a Problem with Chip Cookies? Report Issue
Why should I report an Issue with Chip Cookies?
- Pulling issues faced by users like you is a good way to draw attention of Chip Cookies to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Chip Cookies customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chip Cookies.
