Contact Chip City Support
Company Name: Per Diem Subscriptions, Inc.
About: The Chip City app is a convenient way to order ahead for pickup. Rewards are
built right in, so you’ll earn stars towards free cookies and drinks on your
purchases.
Chip City Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Per Diem Subscriptions, Inc.
Verified email ✔✔
E-Mail: support@tryperdiem.com
Website: 🌍 Visit Chip City Website
Privacy Policy: https://www.tryperdiem.com/privacy-policy
Developer: Per Diem Engineering
3 Most reported problems 😔💔
Very Misleading Marketing
by CaraMarilyn
I downloaded the app last fall and thought I was all set up to get the widely marketed free cookie on my birthday. I remember it asking me for my birthday when I created an account. Then on my birthday, I tried to claim the cookie and not only was I not able to get one because I apparently didn’t put my birthday in the “right” place but because I didn’t realize it until my birthday, I can’t get one at all since they require you to sign up two weeks before your birthday. Very disappointed, the birthday cookie was quite literally the only reason I downloaded the app. It’s a poorly designed app and a poorly designed program and yes I’m big mad about this stupid cookie.
Credit card issue
by CChryssos
Wouldn’t take visa. luckily, I tried a MasterCard and it worked.
Spend $300 and you’ll earn a $20 t-shirt
by Rose_1999
The app is great, you don’t have to wait in line and can see what cookies are available and other easily. What is pretty bad is the rewards system. 1 point = $4.50 spent aka 1 cookie. If you want to win a t-shirt (arguably the best option), you’d need 65 points or to have spent $292.50 aka 65 cookies. Might not seem bad right? Well the shirt sells for $20.
That seems like a pretty poor way to reward a loyal customer who has purchased 65 cookies. I’d give this 5 stars if they revisit their rewards program to make it incentivizing for loyal customers (and make it make sense for customers!) or add in other ways to earn extra points - seems a bit impossible and greedy as is.
Have a Problem with Chip City? Report Issue
Why should I report an Issue with Chip City?
- Pulling issues faced by users like you is a good way to draw attention of Chip City to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Chip City customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chip City.
