Contact BrainHealth Support
Company Name: University of Texas at Dallas
About: The BrainHealth® App, developed by the Center for BrainHealth® at The
University of Texas at Dallas, is a powerful tool making cutting-edge brain
health research more easily accessible. Our nonprofit research institute works
to redefine understanding and potential enhancement of brain health and
performance.
BrainHealth Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of University of Texas at Dallas
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BrainHealth Website
Privacy Policy: https://www.utdallas.edu/privacy/
Developer: The University of Texas at Dallas OIT
Can I trust BrainHealth app?
Protect your data and wallet. We investigate the developer's website (Thebrainhealthproject.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
I love the program but apps is extremely buggy
by Sdredfern
First things first, this is a wonderful program that UT has put together and their web portal version of the tool is excellent! This app however is very buggy and I must continually close the app and reopen it because I’m dead-ended in a place I can’t get out of, or it’s inaccurately reporting my statistics, or the formatting of the screen has gone haywire and I can’t read it, or the buttons don’t activate anything, etc. If you are a part of this study group I suggest you use the web portal, it is far better at this point until they work out the bugs. The app has potential, but it’s not functional in its current state.
Not for Mobile?
by Kevo04
I downloaded the app, thinking it might allow me to more consistently participate, but it's almost like it's not meant for mobile (although it says that it is) : the screen displays very poorly, with little gray boxes where buttons should be, making navigation a guessing game, really. Good brain exercise, I guess, trying to figure out how to use the app! Big supporter of the BrainHealth project, still - just going to continue to be a sporadic participant until the app is usable.
2020 SE Screen Issues
by Schourtney
I am unable to progress through my BrainHealth index as I cannot reach the “next” button when I complete the tasks after reading the essay. I’ve tried swiping, scrolling, and everything else but when the timer is up I can’t hit next.
Have a Problem with BrainHealth®? Report Issue
Why should I report an Issue with BrainHealth®?
- Pulling issues faced by users like you is a good way to draw attention of BrainHealth® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BrainHealth® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BrainHealth®.
