Contact PrePass

Contact PrePass Support


Company Name:

About: The PrePass app gives drivers the option to bypass weigh stations using a mobile
device. PrePass is the most reliable, widely utilized weigh station bypass
system in North America.


 
  2024-08-15

PrePass Customer Service 👿🤬😡😠💢😤

PrePass Contact Information

Listed below are our top recommendations on how to get in contact with PrePass. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact PrePass. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PrePass



Verified email ✔✔

E-Mail: DL-PrepassMobileAppAdmin@cvo.com

Website: 🌍 Visit PrePass Website

Privacy Policy: https://secure.prepass.com/Static/PrivacyPolicy.aspx

Developer: PrePass Safety Alliance




Privacy & Terms:

https://prepass.com/services/weigh-station-bypass-service/

https://www.facebook.com/PrePassForum/

https://twitter.com/PrePass

https://www.instagram.com/prepass/




Read 3 Customer Service Reviews 😭😔💔

3.1 out of 5

worthless app

2024-08-24

by Singhsation

you make millions from people and still can’t invest in an app that shows charges in real time or even the ability to pay bills in the app. Your statements are difficult to read and one really needs some time on their hands to understand the charges.

You already know there’s a lot of fraud involved in this business so if you just made an app that shows the charges like any normal company does, we’d be able to tell the real charges apart from fraud. Sending real time notifications for those charges would help people know if their device was used illegally - just like bank or CC charge alerts. It’s not that difficult.

I see why there are so many people that remove or change their license plates when going through tolls. You don’t have a problem taking our hard earned money but you don’t invest in building an app that’s user friendly. Even your mobile site is so bad that I have to get on a computer to pay my bill or look at statements.

Nothing about your company or services is outstanding; you ought to be ashamed of your business model.

Doesn’t really do much of anything

2024-08-25

by ECruz55

Not really too worth it in its current state,

California Driver Here

All it tells me is to follow the decision on my transponder. Which we all do anyways. It’s a pretty useless app the way it is right now and I don’t recommend to even bother calling pre pass to sign up for it.

Useless

2024-08-26

by Driverkc123

Tells me to follow the directions the transponder gives every single time. Never a green light. Waste of time to log in


Have a Problem with PrePass? Report Issue




Why should I report an Issue with PrePass?

  1. Pulling issues faced by users like you is a good way to draw attention of PrePass to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a PrePass customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PrePass.


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