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Company Name: The CREME Group Inc.
About: CREME: Cook with Video Recipes
Step-by-step video recipes for home
cooking.
Recreate delicious dishes from chefs and restaurants at home —
recipes on CREME have high-quality videos for every step to make cooking easier
and more fun.
CREME Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: help@creme.com
Website: 🌍 Visit CREME Website
Privacy Policy: https://privacy.creme.com
Developer: The CREME Group
3 Most reported problems 😔💔
crashing
by Ana91747483
just downloaded the app and as soon as i added to the cookbook it crashed
Disappointing
by Quinn_Atlas
I had high hopes when I downloaded this app, eager to explore its offerings. However, I was immediately disappointed to find that every recipe I clicked on required a subscription. Saying that the recipe would be available to everyone after 30 days; however, this was every single recipe I checked, so I have no inclination on what experience the app actually offers. It’s disheartening when an app claims to be free but locks the core experience behind a paywall.
I understand the need for subscriptions, but not allowing users to sample the core experience is just terrible UX, It felt like I wasn't given a fair chance to see what makes this app special. I’ve heard good things from friends, but this approach makes it hard to justify keeping the app. It’s a shame because I was excited to try it out.
It’s just missing one thing to make it super awesome: written recipe option
by I Wish That...
I understand the premise of the app is using high-quality video to really show off a dish. I like the step by step, storytelling nature of the app. I just wish there was a cleaner, traditional recipe I could refer back to after seeing the video content. Maybe I’m dumb but it’s confusing sometimes to even get to the parts of a recipe. It can be almost too complicated with the constant videos playing.
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