BusZone Reviews

I’ve used BusZone for three days now after the bus service changed to this one from their own app, and it’s worse. It’s hard to set up alert zones and notifications are delayed. Today I just got notified my sons bus entered the alert zone to tell me it’s about 5 minutes away. His bus had already picked him up. It was also late by 10 minutes but I couldn’t even tell where the bus was and was scrambling to drive him on my way to work. It looked like it hadn’t even left the bus depot. At least the last app showed the bus. It would have been helpful to know where the bus was before I sent him out to stand in the rain. Might as well not have an app if the bus Isn’t going to be connected to it.

When i download the screen opens and then nothing - I am stuck on the home screen - it does not allow me to view any options
I have deleted and reinstalled multiple times and no changes

My school district went from using the Peterman Bus tracking app (which worked great!) to bus zone. BusZone is awful and not user friendly at all. It doesn’t let you edit the pick up and drop off times. On my kids, it says they get picked up at 930….well after school has already started. This is just one of many issues with BusZone . Go back to Peterman!

I don’t know which bus the alerts I’m getting are for and I can’t see where the buses are. I’m getting alerts for unknown buses going to places they shouldn’t be.

I know I’m doing BusZone wrong, but I swear I am a fairly competent human. I read the instructions. I used the last bus tracker app pretty successfully. This whole experience is surreal and makes me question everything I thought I knew.

I was able to select buses and set up alert zones. Never once has BusZone alerted me that the bus was coming. (Yes I have all notifications enabled for BusZone in iOS settings.) Every time I open BusZone it shows me a location marker for the bus. The marker doesn’t move until the moment I audibly hear the actual bus and see it coming down the street.

It’s been a week since the start of the school year and this trash app has never shown the bus location or any notifications at all. Not even once. Everything is set up correctly. App Admins (if they even exist) are non-responsive and do not answer any emails, feedback, or requests for help. The Durham Bus App may not have been the best, but at least it worked!

I rarely get the alerts I signed up for, and it doesn’t show where the bus is when it’s running late, so basically BusZone is just taking up space on my phone. I have literally sat with BusZone open watching it and the bus simply never appears on the map even after my child has been picked up.

BusZone is terrible. We have the correct routes given to us from the district. The district says it’s working. Yet no bus shows up or notifications at all. I have no idea why they switched to such a crappy app. It’s clearly not just us that have this issue.

1st I get BusZone it’s not working after setting up my account I then clicked the button in settings that says disable account what ever you do don’t push it there is no solution to reenable your account you then have to create a new email just to be able to login and create a new account

Now new account new email still not working thanks for the pain in the *** app with little to no support.

BusZone is just not good at all. I get so frustrated with it. Occasionally, I have to re-enter my passcode but then I ALSO have to re-enter my kid’s details all over again like I’m starting from scratch. Frequently the thing freezes so I have no idea where the bus is. Other times, the bus just isn’t anywhere on the map.

My child’s school just announced that they were using BusZone, so I went and created an account. It won’t let me add students until I add buses to follow, but every time I go to add a bus nothing appears. BusZone won’t work and the help section offers nothing. Would not recommend.

BusZone simply doesn’t work, no alerts, no busses. The school says reach out to BusZone via support but no one ever answers. It’s been a month since school opened and not a single person in our district has had a response from this company.

BusZone is different everyday. Sometimes it gives a notification and sometimes it doesn’t. I rely on this too so it’s kind of disappointing.

BusZone looks clean and has a lot of potential. However, an app is only as good as the data it provides.

Waited at the bus stop with my daughter and pulled up BusZone . Her bud did not appear on it at all. Double checked the bus number was correct (it was), and still no bus.

Ended up having to take her to school.

To be clear. The bud not showing up on time is NOT the apps fault. However, not providing any information about the bus route IS on BusZone . If I had known the bus was late I could have dropped her off and not been late.

When it works, it’s fantastic

Why I can’t add another student it could nice if the apps allow parents to add multiple students.

Slow to correct problems with bus routes not showing the bus. PM route problem took two weeks to be corrected on the back end. AM started out working until they switched the bus assigned and hasn’t worked in over a week since despite requests for help.

Setup was easy to do if you have the route information. Managing multiple buses is easier than the previous app we used.

BusZone was great but the only thing I had a problem with was it being weird to figure out

It helps us find our bus. If we missed it we could just tell Alma.

Y’all seem to be listening to feedback. I can now see my bus when it isn’t in the alarm zones, thank you!