Skull-iQ Status

Published by Skullcandy, Inc on 2024-01-16

The Skull-iQ App supports the following Skullcandy products: -Push®
Active -Grind® -Grind Fuel -Crusher® ANC 2 -Rail *If your app-enabled
Skullcandy product is not listed above, this app will not work for
you. Introducing the Skull-iQ App – The exclusive app for Skullcandy products
featuring Smart Feature Technology.

I have a problem with Skull-iQ

Are you having issues? Select the issue you are having below and provide feedback to Skull-iQ.

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 1 Comments

By VG 10 months ago

Just Received my new Skull Candy Push Active ear buds. Downloaded the Skull Candy IQ app on iPhone ios15…then was informed that new firmware available. Followed the necessary steps for update but nothing happens from there on. The CONTINUE tab remains greyed out and update fails to download❓ Thanks in anticipation of your response VG😎

Have a Problem with Skull-iQ? Report Issue

Common Skull-iQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Skull-iQ app on iOS and Android devices. Solve all Skull-iQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Skull-iQ iPhone Issues and Solutions

Skull-iQ iOS app crashes, not working, errors
Skull-iQ iOS app network issues
Skull-iQ on iOS has black/white screen

Skull-iQ Android App Issues and Solutions

Skull-iQ has errors/crashing/not working
Skull-iQ server network connectivity issues
Skull-iQ has black screen

Skull-iQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Skull-iQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Skull-iQ app crashes or not working on Iphone (iOS):

Close and restart the Skull-iQ app on iPhone
Update Skull-iQ app to the Latest Version for iOS
Uninstall and reinstall Skull-iQ iPhone app
Update your iPhone to the latest iOS version

Fix Skull-iQ on iPhone unable to connect to server/internet connection issues::

To resolve Skull-iQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Skull-iQ black/white screen (blank screen) on iPhone:

Follow the Skull-iQ iOS app troubleshooting guide Here →

Skull-iQ Android App Issues and Solutions

Fix Skull-iQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Skull-iQ app issues:

Force Stop the Skull-iQ App
1. On android, goto "Settings" » click Skull-iQ app. » click "Force Stop".

Update Skull-iQ to the latest version on PlayStore

Clear Skull-iQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Skull-iQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Skull-iQ.

Fix Skull-iQ unable to contact server/ Skull-iQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Skull-iQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Skull-iQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Skull-iQ on android.

Solve Skull-iQ black/white screens issue on Android:

Follow the Skull-iQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Skullcandy, Inc, developers of Skull-iQ.

87.5% Contact Match

Developer: Skullcandy Inc.

E-Mail: [email protected]

Website: Visit Skull-iQ Website

55.56% Contact Match

Developer: Skullcandy Inc.

E-Mail: [email protected]

Website: Visit Skullcandy Inc. Website

About this app

Download SkulliQ to experience everything that Skull-iQ offers, including the ability to download new features when they become available. - Hands-Free Voice Control – Turn on hands-free voice functionality to control features like Stay-Aware mode, Spotify®, media controls and more. - Voice Assistants – Do more with your voice by enabling Alexa, or say "Hey iHeart", for fast and direct access to your favorite artists and radio, free and without any App downloads. - Personalized sound – Take a hearing test and tune your audio device to your unique hearing. - Customized button settings – Change the way you interact with your device based on the features you use most. Introducing the Skull-iQ App – The exclusive app for Skullcandy products featuring Smart Feature Technology. *If your app-enabled Skullcandy product is not listed above, SkulliQ will not work for you.