Contact Skull iQ Support
Company Name: Skullcandy, Inc
About: The Skull-iQ App supports the following Skullcandy products:
-Push®
Active
-Grind®
-Grind Fuel
-Crusher® ANC 2
-Rail
*If your app-enabled
Skullcandy product is not listed above, this app will not work for
you.
Introducing the Skull-iQ App – The exclusive app for Skullcandy products
featuring Smart Feature Technology.
Skull iQ Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: appdev@skullcandy.com
Website: 🌍 Visit Skull-iQ Website
Privacy Policy: https://info.skullcandy.com/Support?Dest=hc%2Fen-us%2Farticles%2F360010896613-Privacy-Policy%22
Developer: Skullcandy Inc.
3 Most reported problems 😔💔
Skull Candy, what happened?
by Turtl3man
I've used this brand for over 10 years, you used to be the be all end all of earbuds, now you scam people to pay exorbitant amounts of money for barely functional wireless earbuds. What you have become is embarrassing because clearly profit is the only thing that matters to you. I've paid for not only your $60 push active earbuds, but also two pairs of your push ANC buds at $100 each and both have terrible functionality with your app which is needed to program them. Almost every other day I have to unlink and relink them and reprogram the button settings. It has been over a year since I've reported these issues and I don't understand why this isn't a priority with your team to solve.
Won’t connect my earbuds to the app
by Bobby642048
Just like a lot of the other 1 star reviews it’s because I literally cannot use the app at all for my grind earbuds. I’ve tried restarting my earbuds, deleting the app and re downloading it and deleting the old one. I’ve tried forgetting this device on my Bluetooth looked for any updates nothing works… this app is completely hit or miss on whether you can even USE the app in the first place.
It’s not working
by Childofapollo222
I have the Push Active and wanted to use my hands free capabilities, so I connected to the Skullcandy app and got the notification to download the Skull-IQ app. But when I tried to connect the earbuds, it just didn’t work. I accepted all of the requests, powered off my phone, and rebooting my earbuds. Still, nothing. I don’t understand why this is happening and I’m upset that I no longer get to use the features of my earbuds. If anyone knows anything that can help me, that would be nice because I have no idea why this is happening.
Have a Problem with Skull-iQ? Report Issue
Why should I report an Issue with Skull-iQ?
- Pulling issues faced by users like you is a good way to draw attention of Skull-iQ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Skull-iQ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Skull-iQ.
