Contact Wingmall Support
Company Name: WING INTER LOGISTICS TECHNOLOGIES CO., LTD.
About: Wingmall provides convenient shopping and courier services right at your
fingertips. You get what you want, when you want it, without having to travel to
a physical store.
Wingmall Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: barang.sorn@wingmoney.com
Website: 🌍 Visit Wingmall Website
Privacy Policy: https://wingmall-privacy-policy.web.app
Developer: WING INTER LOGISTICS TECHNOLOGIES CO., LTD.
2 Most reported problems 😔💔
Lateness
by Akedame
I’ve been using Wingmall for awhile now. The user interface is not very friendly for searching with filters.
Today is a different issue on late delivery. I have seen the driver GPS tracker moved and not moved and disappeared and showed up. It’s very unreliable; however, the estimated time was okay. I’ve waited for 40mins and didn’t see the GPS moving. I thought it was the old bug problem. I called the driver, and he said that he received another order and was waiting for the second order before heading over to me. It would be another 5 mins before he leaves. So I told him that I was canceling because I had to leave. I called Wingmall and they said they couldn’t cancel the order anymore because the driver already left to deliver the food. Another 40mins, the food finally arrived. This is an issue for Wingmall to never let a driver receive more than one order at a time. It’s crazy especially it’s not multiple orders for the same customer.
Improve User Accessibility
by Chhay Toch
Your priority is UX, and no doubts or worries when we touch on any menus.
Have a Problem with Wingmall? Report Issue
Why should I report an Issue with Wingmall?
- Pulling issues faced by users like you is a good way to draw attention of Wingmall to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wingmall customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wingmall.
