CoinSnap app not working? crashes or has problems?

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11 User reports:
App has problems
 User reports 11

⚠️ Most reported problems ⚠️
Something else
47.6%

Crashes
23.8%

Not working
19.0%

Connection
4.8%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of CoinSnap Problems 🔥

• The app only shows American coins, nothing foreign.

• The app showed the wrong year for the coin.

• The app does not provide any values for the coins.

📋 10 Reported Issues:

B
Bill Eppler 2025-01-30

unable to log into my account

B
Bill F 2024-11-05

CoinSnap keeps crashing. I have all updates on phone and app. When I go into collections it closes

B
Bill F 2024-11-05

CoinSnap keeps crashing. I have all updates on phone and app. When I go into collections it closes

D
Dennis Romeli 2024-03-06

I saw CoinSnap show how they identified a coin by taking a picture. Also, they showed an estimate value of a coin. Last night I purchased the App. and could not find how to use the App. feature showing an estimate value. I'm not very good at navigating to find stuff. Can you help? Thanks Dennis Romeli

⚠️ Troubleshoot | Report Issue ⚠️
C
Craig Benson 2024-02-12

I have MANY problems with the CoinSnap app. 1. Bullion-type proof coins (Gold and Silver Eagles) are most always valued at melt price. 2. Most all 2023 coins are not yet recognized. 3. Reverse-proof coins are not recognized. 4. There isn't a PF grading scale, only MS. 4. BIGGEST OF ALL-- extract files produced from CoinSnap have many, many issues, e.g. funky characters before 1/4 and 1/2 denominations, missing mint information, duplicates, partial submissions are but a few. I've losing a lot of faith in this app.

C
Clarence Watts 2023-12-03

Camera will not snap pictures of coins camera works fine out of app

S
Susan M Kapelina 2023-09-26

How can I send my collection pictures and catalogs of my coins to someone else?

D
Dean Fowler 2023-07-23

Hi I've purchased your app but I can't get the 2 photos to work it only let's me get one side of the coin and no matter if it's on camera or gallery it will only give me one side of the coin

A
Aida Pereira 2023-06-04

Today is constantly crashing.

⚠️ Troubleshoot | Report Issue ⚠️
D
Daniel 2023-05-01

Last night it was working fine, today it’s just sitting in spinning for a very long time with no results. Why should I pay for something that doesn’t work?

Showing 1-10 of 10 reported issues:

Have a Problem with CoinSnap: Coin Identifier? Report Issue




Common CoinSnap Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. CoinSnap iPhone Issues and Solutions

  2. CoinSnap Android App Issues and Solutions


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Contact e-Mail: support@coinidentifierai.com


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Developer: Next Vision Limited




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