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About: Experience a complete suite of banking services through your smartphone using
the new SilkBank App. You can get information on products and services, learn
about discounts and deals offered on Silkbank cards.


 
  2025-03-17

Silk Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Silk Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Silkbank Limited



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Silk Website

Privacy Policy: https://digital.silkbank.com/apps/digi/privacy-policy.html

Developer: Silkbank Ltd.





Can I trust Silk app?

Protect your data and wallet. We investigate the developer's website (Silkbank.com.pk), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

1.3 out of 5

Useless Application

2025-03-07

by BehzadAhmad

Your application doesn’t work. After launching the application it gives popup 4-5 times and after that it stucks on the blank screen for infinite period of time. May b you guys should invest more on better development of the application and also make sure the quality of your application by testing it.

Otp screen lags

2025-03-08

by AsadHuss4in

When changing pw right after first logon otp gets automatically removed whenever you try to type.
I believe QC and Quality Assurance should do more test. Or Silk bank should hire university student to make workable application

Literally changed banks and closed my account

2025-03-09

by Rhhummus

Pathetic service. Banking app down or gives errors regularly. Was down for 6 full days. Was final straw. Closed my bank account. Much better banks out there.




Have a Problem with SilkMobile? Report Issue




Why should I report an Issue with SilkMobile?

  1. Pulling issues faced by users like you is a good way to draw attention of SilkMobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SilkMobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SilkMobile.


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