Element X Status

Last Updated on 2026-03-16 by Vector Creations Limited

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Most reported problems

Account

33.3%

Connection

33.3%

Crashes

33.3%

Common Element X Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Element X network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Element X App
1. On android, goto Settings » Element X » click [Force Stop]

Clear Element X App Cache and Data:
1. On android, goto Settings » Apps » Element X » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Element X.

On android, goto Settings » Apps or Manage Apps tab.
Click Element X » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Element X » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Element X

E-Mail: [email protected]

Website: 🌍 Visit Element X Website

Privacy Policy: https://element.io/privacy

Developer: New Vector Limited

Dec 23, 2025, 07:34 AM
a AndroidOS user from Frankfurt am Main, Germany reported problems with Element X : Crashes
Dec 14, 2025, 11:45 AM
a Linux user from Taichung, Taiwan reported problems with Element X : Connection
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