Contact METRIA the Starlight

Contact METRIA the Starlight Support


Company Name:

About: The starlight is our hope. "METRIA", a 3D action RPG where hope and sin collide,
is packed with an original story unfolding in a classic fantasy world, an
exciting battle system with flashy actions and animations, as well as intriguing
elements that trigger your desire to explore.


 
  2026-04-30

METRIA the Starlight Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit RPG METRIA the Starlight Website

Privacy Policy: https://metria.jp/outline/privacy

Developer: Asobimo, Inc.




Privacy & Terms:

https://twitter.com/metria_pr





3 Most reported problems 😔💔

4.6 out of 5

Game doesn’t work

2025-03-10

by WVaWolf

Game has been saying that the servers are down for maintenance since the day after it released. Doesn’t list a date when they are expected to come back online or anything. As far as I know from talking to other people in the community it’s a known issue with several of the developers server being offline for months at a time for no reason before coming back online and everyone player data being wiped, and the issue doesn’t affect every server at once but seems to cycle through them all as if it’s on a schedule.

Good luck escaping 1st stage

2025-03-11

by Cyguy!!

Game just doesn’t work. If recent download to try game, you won’t get past the first “move to yellow dot” tutorial. Just keeps loading the same tutorial over and over. Deleted. Shame, looked decent.

Crashes

2025-03-12

by Sabby361

The game crashes when the loading screen is almost complete




Have a Problem with METRIA the Starlight? Report Issue




Why should I report an Issue with METRIA the Starlight?

  1. Pulling issues faced by users like you is a good way to draw attention of METRIA the Starlight to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a METRIA the Starlight customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using METRIA the Starlight.


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