ServiceTitan Field Reviews

ServiceTitan Field Reviews

Published by on 2026-06-04

🏷️ About: ARRIVE INFORMED Give your technicians all the information they need to make the right decisions on the job including job history, customer profiles, recorded calls, photos, CSR notes, and more. SELL AND COMPLETE WORK ALL IN ONE PLACE Quickly build estimates in the field, record completed work with photos and forms, and take payment to close out the job.


Is ServiceTitan Field Safe to Use?

We Investigate the app owner's website (Servicetitan.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
99.8%

😎 Positive experience
0.2%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,624 combined software reviews.

Is ServiceTitan Field Safe?
ServiceTitan Field does not appear safe based on available data.
0.2/100

  Safety Analysis »»

Is ServiceTitan Field Legit?
ServiceTitan Field does not appear legitimate based on our analysis.
0.2/100



Read 5 Customer Service Reviews 😠💢

3.3 out of 5
This apple is horrendous!

Service titan mobile is the most beautiful and perfect technician field app out there. They’re forcing us to switch to this garbage! If you’re thinking about getting service titan, use this review as a warning! It is spiraling downhill. ServiceTitanField is the ugliest current day app out there. It looks like you’re using windows 98. They literally took their technology back in time 30 years. On top of how ugly it is, it has been malfunctioning and glitching for everyone attempting to use it. This is just so ridiculous. They need to just scrap this project and stick with service titan mobile. They literally perfected this over the years and now they’re ruining it. I hope my company switches to someone else once we’re forced to use ServiceTitanField. If not I’ll probably move to a company who doesn’t use service titan if we’re forced to use this.

Garbage app

Too many flaws to name them all but I’ll give you one. You can’t even write up your job summary because the developers can’t even be bothered to adjust the screen as you write sentences. Every four words you have to swipe up and quadruple click on the last word to see what you’re writing. Rinse and repeat. So many bugs. They can’t even get the simple things to work. They grab your companies check and then you never hear from them again and hold your information hostage until you pay for another year. Service titan is the worse thing to happen to HVAC. What a garbage program

Awful

In true ST fashion they drop an app, limit time before the old app (that works great) will no longer be available & don’t even have a new functioning app. Crashes consistently and signs you out. Can’t even clock in or out.

Great UI - missing some features

This is 10x better than the last app, but is missing some functionality like selling memberships in the field. Great to see where they are going with this!

Commercial HVAC Tech

This works great for the work I do. I am a commercial HVAC tech and do some refrigeration work too. OCR works well and timesheets are good.



Is ServiceTitan Field Safe? 🙏

ServiceTitan Field does not appear safe based on available data. JustUseApp Safety Score for ServiceTitan Field is 0.2/100.
This assessment is based on our NLP analysis of 3,624 user reviews. Combined with the app store average rating of 3.3/5.

Safety Analysis

53.3% of users say app is risky 🚨
53.3%

40% of users say app is safe 👍
40%

6.7% of users have some concerns ⚠️
6.7%


Is ServiceTitan Field Legit? 💯

ServiceTitan Field does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for ServiceTitan Field is 0.2/100 .
This conclusion is based on analysis of 3,624 user reviews.

🔏 Privacy & Data Safety

ServiceTitan Field collected the following data from you:

  • Data Linked to You:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with ServiceTitan Field? Post a Review




Features

ServiceTitan’s Field App syncs automatically with the office, streamlining workflows, schedules, and job details to keep your team aligned in real time —no paperwork needed.

Give your technicians all the information they need to make the right decisions on the job including job history, customer profiles, recorded calls, photos, CSR notes, and more.

Quickly build estimates in the field, record completed work with photos and forms, and take payment to close out the job.

  Contact Support
Developer:
ServiceTitan Inc.

Contact e-Mail:

Website: