Alabama Power Status

Last Updated on 2024-11-14 by Alabama Power Company

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Common Alabama Power Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Alabama Power app on iOS and Android devices. Solve all Alabama Power app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Alabama Power iPhone Issues and Solutions

Alabama Power iOS app crashes, not working, errors
Alabama Power iOS app network issues
Alabama Power on iOS has black/white screen

Alabama Power Android App Issues and Solutions

Alabama Power has errors/crashing/not working
Alabama Power server network connectivity issues
Alabama Power has black screen

Alabama Power iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Alabama Power app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Alabama Power app crashes or not working on Iphone (iOS):

Close and restart the Alabama Power app on iPhone
Update Alabama Power app to the Latest Version for iOS
Uninstall and reinstall Alabama Power iPhone app
Update your iPhone to the latest iOS version

Fix Alabama Power on iPhone unable to connect to server/internet connection issues::

To resolve Alabama Power network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Alabama Power black/white screen (blank screen) on iPhone:

Follow the Alabama Power iOS app troubleshooting guide Here →

Alabama Power Android App Issues and Solutions

Fix Alabama Power not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Alabama Power app issues:

Force Stop the Alabama Power App
1. On android, goto "Settings" » click Alabama Power app. » click "Force Stop".

Update Alabama Power to the latest version on PlayStore

Clear Alabama Power App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Alabama Power app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Alabama Power.

Fix Alabama Power unable to contact server/ Alabama Power internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Alabama Power » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Alabama Power » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Alabama Power on android.

Solve Alabama Power black/white screens issue on Android:

Follow the Alabama Power android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alabama Power Company, developers of Alabama Power.

Verified email ✔✔

E-Mail: MobileAppSupport@southernco.com

Website: 🌍 Visit Alabama Power Website

Privacy Policy: https://www.southerncompany.com/mobile/privacy-statement.html

Developer: Alabama Power Company

53.85% Contact Match

Developer: Georgia Power Company

E-Mail: MobileAppSupport@southernco.com

Website: 🌍 Visit Georgia Power Website

58.82% Contact Match

Developer: American Electric Power

E-Mail: appsupport@aep.com

Website: 🌍 Visit Appalachian Power Website

About this app

Looking to manage your Alabama Power account on the go? Our app makes it easy. The Alabama Power app is the best power tool to manage your account and stay connected with us. Download AlabamaPower today!