Contact Alabama Power Support
Company Name: Alabama Power Company
About: Looking to manage your Alabama Power account on the go? Our app makes it
easy.
Use the app to:
• Pay your bill quickly and securely with options like
Digital Wallet and linking to your checking account
• Track your energy usage
and compare it to past months
• Report outages and view restoration
efforts
• Manage and view account details, such as your contact information
and payment history
• Enroll in programs like Bu.
Alabama Power Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: MobileAppSupport@southernco.com
Website: 🌍 Visit Alabama Power Website
Privacy Policy: https://www.southerncompany.com/mobile/privacy-statement.html
Developer: Alabama Power Company
3 Most reported problems 😔💔
Horrible REALLY HORRIBLE
by Darko524
Can only get the home page and even then can’t get close it out the app does that for you without warning. Billion dollar company and not 1 upper level manager can try to use it before setting out on the customer. Wow fills with confidence about other decisions doesn’t it ?
If i have choice of 0 star then I will give them this.
by Mazarali Momin
It’s not opening. Ones its opening then can’t log in thru account information or personal information. I don’t know why these company’s making these apps.
Maybe a good app if
by M_cubed
It did not reset/refresh the login page every time the app is made active. I paste my login info into the app. When I switched back to copy the password, the screen shows a refresh graphic and clears all fields. Ok, I’ll paste the password and type the id. Great, now it presents an unnecessary message requiring me to change my password. My password is already secure, but no. Ok back to my info app to create a new password. Back to the app and …. Refresh. Back to a blank login screen. Lol. The app might be better but I literally can’t use it. Hilarious. Does anyone test anymore? If people are typing memorable PWs, the PW is flawed and likely guessable by automated attacks. Oh well.
Have a Problem with Alabama Power? Report Issue
Why should I report an Issue with Alabama Power?
- Pulling issues faced by users like you is a good way to draw attention of Alabama Power to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Alabama Power customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alabama Power.
