Contact KOHLER Energy Management

Contact KOHLER Energy Management Support


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About: Peace of Mind in the Palm of Your Hand Whether you’re at home, traveling or
on the go, you’ll never have to worry about the power in your home. Paired
with a KOHLER® standby generator, the KOHLER® Energy Management App gives you
peace of mind in the palm of your hand.


 
  2024-09-19

KOHLER Energy Management Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: Generator.feedback@kohler.com

Website: 🌍 Visit Kohler Energy Management Website

Privacy Policy: https://www.kohlerenergy.com/privacy-policy

Developer: Kohler Co.








3 Most reported problems 😔💔

4.1 out of 5

Awful

2024-09-25

by Lakeside 123456789

App showing generator offline and can’t get it to connect
I will need to pay for a service call because the app is awful
Forced to charge to new app as they discontinued old app which worked fine
Anyone smell a cash grab?

Will not migrate from on cue

2024-09-26

by Bob On Cue

Get to the add generator from on cue option.. but when enter my on cue ID and password.. get the error msg “no device for import”.. I can still log into on cue plus..

Unreliable push notifications

2024-09-27

by 207Guy79

This app is terrible and a huge downgrade. I am not reliably getting push notifications from this app, I can no longer get emails, and when I open the app the generator status is often wrong and takes many seconds to update. This is really disappointing.


Have a Problem with KOHLER Energy Management? Report Issue




Why should I report an Issue with KOHLER Energy Management?

  1. Pulling issues faced by users like you is a good way to draw attention of KOHLER Energy Management to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a KOHLER Energy Management customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using KOHLER Energy Management.


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