Contact CapMetro Access – Austin TX

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  2026-04-28

CapMetro Access Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

Website: 🌍 Visit CapMetro Access Website

Privacy Policy: https://sparelabs.com/privacy-policy

Developer: Spare Labs Inc.







3 Most reported problems 😔💔

4.6 out of 5

problems booking trips on the app

2025-04-23

by Kylie Shafers

This app needs to work on iones 17.51 because i can't use it to book any trips and when i do it tells me no trips for the setting that i just put in which is very furstating and i just really wanna use the app so much inside of calling cap metro to book a trip.

They Broke Their Own Garbage App

2025-04-24

by ZoeFTW

Whomever the under-paid interns they used to code this app were, the brain dead folks at the high-end of Cap Metro's consistently stellar decision-making skills saw fit to order said pseudo-coders to break their own app. That's right, wanna book a trip? Tough. Because the app requires that you select either an arrival time or a pick up time, and while the menu for selecting the time itself works, the check boxes to select whether it is an arrival or pickup time have been removed. That's right, they were there before, and the geniuses at Cap Metro removed them. The app won't let you book a trip unless you select one of these boxes, and they removed the boxes, actively rendering their own app unusable. Apple should have some kind of limitation on allowing half-competent-on-a-good-day developers from bricking their own app, but I guess since it's only impacting us disabled folks, that no one else really cares. Lucky us.

More features needed

2025-04-25

by Happygirl034

The app overall is good. It just needs a way for you to edit your rides instead of having to delete and then rescheduling them. Because I wasn’t able to reschedule because I had to do a time adjustment. Thank you.




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