Contact Hers Support
Company Name: Hims & Hers
About: Get everything you need to take better care - all in one place. With Hers,
best-in-class treatments for hair, skin, sex, and mental health are just the
beginning.
Hers Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hims & Hers
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hers Website
Privacy Policy: https://www.forhers.com/privacy-policy
Developer: Hims & Hers
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30 Most reported problems 😔💔
I need to cancel my subscription to weight loss medication. Please do not send any more.
CANCELL ANYTHING FROM THE COMPANY IF IT DOES COME TO MY HOUSE I WILL RETURN DO NOT SEND IT TO ME 73 W 500 N DECtur ind 46733
I can't proceed with my order.Because it's as I have an account where I don't
I cannot log into to my account, this is the 6th time it’s asked me if I’m a tobot
I have been trying to download your app. with no luck. I need to speak with someone. I received by medication but did not authorize it, and was charged the full amount. Can someone please call me about this.
Please stop!
I have authorized no payments to you or any of your affiliates, yet I have a charge on my account of $45. Please reverse this charge. Paula Rice
You placed a charge on my credit card I did not authorize. Please reverse the charge. I cannot take the pills from my first order. They upset my heart.
Hers: Women’s Healthcare oral weight loss medication is NOT FDA approved. I discovered this almost immediately and ask prior to any product shipment that this transaction be cancelled. No response and $690.00 was removed from my bank account. No product is being shipped and I'm out $ 690.00.
I've been on the program for two months and have only lost four pounds, which I had been doing on my own. I would like to cancel my subscription, return the four months supply of meds, and have my balance of$1650 returned. There is no telephone customer service available. Please advise.
I have been blocked from my account. I requested a link for password reset because I forgot. Never received the link. Just block out of account. Please help.
I have been getting these raised red spots on my arms. It is usually one or two spots but this week my entire lower arm broke out and id does not seem to be disappearing. I have pics and would like some assistance.
I want to talk to a human being regarding my use of the shots
I want to talk to a human being regarding my use of the shots
I need to get off the medication. I am 73 and it is making my heart beat too fast, I paid 600 dollars and want some sort of refund. I have no problem returning what I did not use. I also need help tapering off the medication.Thank you
Please call asap. My subscription to weight loss was canceled months ago on drs recommendation Just received refill and was charged $395 . I want a credit on my visa. There should be lots of messages on my account re. Cancellation!
I received an email today that said a shipment is on the way. I didn’t order a shipment. I don’t plan on ordering anything nor continuing to use the Hers diet products.
Trying to verbally reach someone
why are you asked to give the last 4 digits of your social security number for weight loss injections or a picture of you on line i do not know how to dothe picture and i do not give information out about my social security number is their another way
I am unable to log into my account
I took one pill and felt light headed. Decided to call my pharmacy and ask about the meds in your pill. Found out that I have low blood pressure normally and should not take your pills. Please cancel my subscription and tell me where I should send back your product. I'm sure as a reputable company you'll also reimburse me my $175. That you charged me. Please respond. Thank you for understanding, Sincerely, Virginia White
I was charged $348 already and was not approved yet. Was supposed to be $147 a year. Would like to cancel my subscription. Please call me at 224-493-6236 Thank you
I was supposed to get a prescription. I was messaged it was shipped. I paid $132 for this program and I have not received anything!!!
I want to cancel my order. I don't wash my hair every day so I have a lot of shampoo and don't need anymore.
By using a large busted, sensually acting woman in your commercial, looking to get mental health help, does not even remotely want to even look into your site for help, let alone trust your company. If you want to appeal to women with mental health issues, this is defiantly not the not the way to advertise. I have mental health issues and if I did not have insurance, and would be interested in getting help from a company like yours, this would not draw me in. I am big busted, but she looks like she is trying to seduce the viewers. Think about it. Do you really think women that have mental health issues want to see that?
I just received my RX hers and the cap wasn't on it and it leaked out over an inch out of the bottle. I would like a return lable and please send me a new bottle. I paid $150.00 for this and I was sent a defective bottle or wasn't packaged well. I paid way to much for me to keep this one. Lila Hood
Please do not charge my card until October 21 if i am approved for meds. Thank you.
Horrible Psychiatric Help
by _Ashleighh7
I am a member right now and I am extremely unhappy with the services. I have just had a difficult time trying to find some kind of alternative so thats why i am stuck using this app still because I desperately need some kind of medication for my anxiety so some is better than none i suppose. But overall this app is horrible. They constantly dismiss my anxiety symptoms. I have had to switch medications several times now. Every single time you need help you have to talk to someone new (you dont have one set assigned provider) and reexplain everything to them all over again. I feel unheard, uncomfortable talking to them and almost like just giving up entirely but i am so scared my anxiety and depression will get out of control if i do. Would not recommend this app to anyone ever.
Get ready to be minimally informed…
by Burr Burr Burr
…And have them charge you as fast as they can without direct explanations or meaningful back and forth consultation with a medical provider. The access to this healthcare seems nice, but there feels like it is focused on getting your money versus helping people. There are more responsible companies out there that take more time to explain medications. They hide behind legalese and barely mentioning things that require you to have to read between the lines. They are easy to contact when you have an issue, but you will not be refunded.
Update:
It is nice you respond to these, but I reached out to support from the start, before I left this review…so why would you change your response? It takes time to contact you…and I am not really up to doing that if the answer is gong to be the same. I was told I could not be refunded, is that something you are willing to change? If so I will reach out as you suggested.
DO NOT USE!
by KH-20
I thought at first, this would be the best thing for me, considering I have a full-time job and work many hours, at least 120 every two weeks and I thought that the price was decent but then I tried to cancel my subscription and instead it did not cancel the subscription so then I get a charge today and I talk to a customer support person and they said that you have to cancel your prescription 48 hours before the scheduled payment but if you think you have your subscription canceled do not believe that because they will still take the money out and then you are at a loss I have not taken the medication in a couple of months I have two bottles that I no longer use and now they are sending me another bottle that is basically going to be going in the trash and they will not refund
Have a Problem with Hers: Women’s Healthcare? Report Issue
Why should I report an Issue with Hers: Women’s Healthcare?
- Pulling issues faced by users like you is a good way to draw attention of Hers: Women’s Healthcare to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hers: Women’s Healthcare customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hers: Women’s Healthcare.
