PURELEI Status

Last Updated on 2024-04-23 by PURELEI

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Common PURELEI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve PURELEI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the PURELEI App
1. On android, goto Settings » PURELEI » click [Force Stop]

Clear PURELEI App Cache and Data:
1. On android, goto Settings » Apps » PURELEI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PURELEI.

On android, goto Settings » Apps or Manage Apps tab.
Click PURELEI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PURELEI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PURELEI

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Apr 19, 2026, 03:50 PM
a AndroidOS user from Untergruppenbach, Germany reported problems with PURELEI : Login
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