Contact CoachCat Support
Company Name: Fascat Coaching LLC
About: Introducing CoachCat, the industry's most advanced AI-powered coach, who
analyzes your data the moment you finish a ride and instantly provides coaching
feedback. Pair CoachCat with a custom training plan builder for the ultimate
cycling training solution! Utilize FasCat's five star rated training library for
unlimited training plans, meal plans, workouts and recipes.
CoachCat Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fascat Coaching LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit CoachCat Website
Privacy Policy: https://fascatcoaching.com/pages/terms-of-service
Developer: Fascat Coaching LLC
Privacy & Terms:
https://fascatcoaching.com/pages/terms-of-service
Can I trust CoachCat app?
Protect your data and wallet. We investigate the developer's website (Fascatcoaching.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
AI did not meet expectation
by Yushi-1990
It’s a good idea to incorporate AI chat into the app, but I think the stage of maturity is not there. The ai coach feels too generic and it’s basically like talking to ChatGPT, which I can get for free. I can give you several examples of the chatbot giving me wrong information, or incorrectly analyzed my training data (I did an interval training right in the SS zone, but AI was telling me it was below SS because it looked at the overall average power output instead of the interval specific ones. The premium I’m paying doesn’t feel aligned with the quality of the service I’m getting - it feels too much like a prototype, so I’m a little disappointed.
Half baked, twice the price.
by Fenderprj
This app promises big things with AI training and optimization scores, but it fails at the simple things. For me, I can’t get my rides or health data to sync. This makes the app essentially a list of workouts with no adaption or feedback. I contacted support about this, their response “that’s weird, I pass it on to the engineers.” That is the last I heard from them. Save some money and go with more polished product like Trianerroad, Xert, Join, etc.
Not reliable but has potential
by Mdeutschca
I love the concept but the app isn’t reliable. On multiple occasions, the info from my Apple Watch/Health and Wahoo doesn’t upload, which throws off the data. (You can now manually input your sleep and HRV but won’t get the AI feedback if you do. There is no way to manually upload your completed workouts.) Coach cat won’t work properly without that input. When the app is working, it’s great and I appreciate the feedback from Coach Cat AI. The support team is responsive also, but without consistent syncing, the app just isn’t worth it.
Have a Problem with CoachCat? Report Issue
Why should I report an Issue with CoachCat?
- Pulling issues faced by users like you is a good way to draw attention of CoachCat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CoachCat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CoachCat.
