Wave Business Status

Published by Wave Mobile Money on 2024-04-10

- Take payments in-person by scanning customers' QR cards to take payments
in-person - Send links to customers to collect payments remotely - See online
and in-person customer payment receipts instantly in the app - Withdraw your
balance for free to your Wave wallet, at any Wave agent or by wire transfer -
Call our toll-free numbers for support -- 200600 in Senegal and 1315 in Côte
d'Ivoire.

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Common Wave Business Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Wave Business app on iOS and Android devices. Solve all Wave Business app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Wave Business iPhone Issues and Solutions

Wave Business iOS app crashes, not working, errors
Wave Business iOS app network issues
Wave Business on iOS has black/white screen

Wave Business Android App Issues and Solutions

Wave Business has errors/crashing/not working
Wave Business server network connectivity issues
Wave Business has black screen

Wave Business iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Wave Business app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Wave Business app crashes or not working on Iphone (iOS):

Close and restart the Wave Business app on iPhone
Update Wave Business app to the Latest Version for iOS
Uninstall and reinstall Wave Business iPhone app
Update your iPhone to the latest iOS version

Fix Wave Business on iPhone unable to connect to server/internet connection issues::

To resolve Wave Business network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Wave Business black/white screen (blank screen) on iPhone:

Follow the Wave Business iOS app troubleshooting guide Here →

Wave Business Android App Issues and Solutions

Fix Wave Business not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Wave Business app issues:

Force Stop the Wave Business App
1. On android, goto "Settings" » click Wave Business app. » click "Force Stop".

Update Wave Business to the latest version on PlayStore

Clear Wave Business App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Wave Business app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Wave Business.

Fix Wave Business unable to contact server/ Wave Business internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Wave Business » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Wave Business » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Wave Business on android.

Solve Wave Business black/white screens issue on Android:

Follow the Wave Business android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Wave Mobile Money, developers of Wave Business.

100% Contact Match

Developer: Wave Mobile Money

E-Mail: [email protected]

Website: Visit Wave Business Website