Contact Pronto: Shopping

Contact Pronto Support


Company Name:

About: We’re Pronto - delivering groceries & essentials to your door fast. Fast,
convenient, contact-free and basically the future of grocery shopping.


 
  2025-11-05

Pronto Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pronto Website

Privacy Policy: https://pronto.bm/privacy-policy/

Developer: Pronto Ltd.







1 Most reported problems 😔💔

4.2 out of 5

Unable to use app

2026-06-21

by Skittlez1991

I recently needed to redownload the app. New phone. When I downloaded the app, I can no longer place an order. I’m currently stuck on the screen to choose an address, I can not choose the option to “verify” and I am unable to place an order unless I “verify” the address.
I spoke with someone and although pleasant, they were unable to access. In a way.
The app is not working when you have to redownload it.




Have a Problem with Pronto: Shopping? Report Issue




Why should I report an Issue with Pronto: Shopping?

  1. Pulling issues faced by users like you is a good way to draw attention of Pronto: Shopping to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Pronto: Shopping customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pronto: Shopping.


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