Contact Weverse Albums Support

by Reviewer 4321

I wanted to like this app because even though I was disappointed that there was no physical album for Jack in the Box it was substituted for a physical album. I don’t like this app at all. I wish I could download the music to my phone. Since the app doesn’t count as streaming it doesn’t make since that I can’t just download the music to my phone or device. The photos are okay but I’d rather have physical photos because the images I can just save from online. The video that came with this album in the app was glitching so I couldn’t get through it. I don’t like how I have to scroll to find the JITB album. There should be a separate page for albums that I’ve bought.

I’m disappointed that I payed so much for 3 piece of paper essentially (with crazy shipping that was more expensive than the cd itself). Beyond that I like having a physical CD that I can play in my CD player. Also I like having a physical photo book with lyrics that I can flip through time to time. I enjoy when there is a nice case that the cd and phonebook come in that’s designed by the artist. I like having physical photo cards that I can look at.

Please think about how fans of the artist feel before creating an unnecessary app.

by Angelerator

I bought Jhope’s Jack in the Box album physically and I knew the album itself was going to be digital but this app is so restricting. I wanted to at least download the music so i can play it elsewhere but you can’t do that with this app. It’s completely proprietary, forcing you to have yet another music app to play your music. They even put photos and such in the app, which couldve been a nice physical addition to the physical album I bought, but they just give me my photocards in a flimsy piece of plastic and tell me to download this app for the rest of the stuff i payed for.

If i want to buy an actual download of the album id need to spend 12 more bucks on hybe’s website….. so so stupid. This app is just plain anti consumer and I wont be supporting any products that use this pointless app. Jhope deserved a full physical release, not whatever this is.

by Joe M In WV

Another fool who purchased J Hope’s Jack in the Box only to discover I cannot download it to my IPod. I do not have a cell phone and am not about to tote an iPad around just to use the Weverse app. I wrote to customer support and got no reply. That is telling in itself!! This no cd option seems like a greedy money grab thought up by some bean counter. Even the later-to-be-released vinyl is limited in use as far as portability. For those who do not mind this setup, what happens when your device dies or gets replaced? The lot of those at Weverse should make this right and cowtow while doing so.