Hi Translate Status

Last Updated on 2022-06-02 by Duong Lam

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Common Hi Translate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hi Translate app on iOS and Android devices. Solve all Hi Translate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hi Translate iPhone Issues and Solutions

Hi Translate iOS app crashes, not working, errors
Hi Translate iOS app network issues
Hi Translate on iOS has black/white screen

Hi Translate Android App Issues and Solutions

Hi Translate has errors/crashing/not working
Hi Translate server network connectivity issues
Hi Translate has black screen

Hi Translate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hi Translate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hi Translate app crashes or not working on Iphone (iOS):

Close and restart the Hi Translate app on iPhone
Update Hi Translate app to the Latest Version for iOS
Uninstall and reinstall Hi Translate iPhone app
Update your iPhone to the latest iOS version

Fix Hi Translate on iPhone unable to connect to server/internet connection issues::

To resolve Hi Translate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hi Translate black/white screen (blank screen) on iPhone:

Follow the Hi Translate iOS app troubleshooting guide Here →

Hi Translate Android App Issues and Solutions

Fix Hi Translate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hi Translate app issues:

Force Stop the Hi Translate App
1. On android, goto "Settings" » click Hi Translate app. » click "Force Stop".

Update Hi Translate to the latest version on PlayStore

Clear Hi Translate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hi Translate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hi Translate.

Fix Hi Translate unable to contact server/ Hi Translate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hi Translate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hi Translate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hi Translate on android.

Solve Hi Translate black/white screens issue on Android:

Follow the Hi Translate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Duong Lam, developers of Hi Translate.

About this app

Translate - language translator to translate text and translate images, allows you to translate all languages like English, French to Vietnamese and many more. Automatically recognize and translate text in images by taking pictures and pressing buttons, and it can also recognize 18 languages. Real-time voice translation to both text and audio. Can translate even in offline mode. Free network limit.