Contact Krosmoz Support
Company Name: Ankama
About: Avec KROSMOZ, tu peux regarder partout nos séries de webtoons inspirés par le
Krosmoz, l’univers de DOFUS et WAKFU : épisodes adaptés des mangas, BD et
comics d’Ankama pour ta tablette et ton smartphone !
Découvre et redécouvre
les aventures des héros du Krosmoz et profite de prépublications exclusives
tout au long de l’année !
La nouvelle ère de la bande dessinée numérique
est arrivée ! Pas besoin de transp.
Krosmoz Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ankama
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Krosmoz Website
Privacy Policy: https://account.ankama.com/fr/politique-confidentialite
Developer: ANKAMA GAMES
Can I trust Krosmoz app?
Protect your data and wallet. We investigate the developer's website (Ankama.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Streaming season 4
by Evergreen 1999
How is it I can’t find anywhere in you app for me to stream the forth season of the show despite your sites claiming it would be on the launcher app? And on top of that the app is only available in French supposedly despite having my phones language set to English and there being no way I’ve found you to adjust to language settings. I’m at a loss. I’ve been a fan of the series for a while now, been waiting to finally see it and the special episode and the only supposed way I have to watch it doesn’t work. And yes, I purchased the fourth season of Wakfu from your store, I have the confirmation email for it. This is just kind of dejecting if I’m being honest. There seem to be problems with all of your sites based solely on my research to troubleshoot the language problem
Translations??
by Kash8674
If the App Store says it’s available in a language (English for me, for example) then there should be an option to switch to that language. I get that it’s a French company, but you shouldn’t say that you have something available if you don’t have it.
No access to English webtoons
by Wolfeundead
Tried to Read the great wave and purchased the 4 dollar pack on the app. Turns out they still haven't fixed the issue with the English comics only being in French. I purchased a chapter only to be disappointed that it wasn't in English despite being on the English page.
Have a Problem with Krosmoz? Report Issue
Why should I report an Issue with Krosmoz?
- Pulling issues faced by users like you is a good way to draw attention of Krosmoz to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Krosmoz customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Krosmoz.
