One Player Status

Last Updated on 2024-11-10 by Jun Li

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Common One Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot One Player app on iOS and Android devices. Solve all One Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

One Player iPhone Issues and Solutions

One Player iOS app crashes, not working, errors
One Player iOS app network issues
One Player on iOS has black/white screen

One Player Android App Issues and Solutions

One Player has errors/crashing/not working
One Player server network connectivity issues
One Player has black screen

One Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever One Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix One Player app crashes or not working on Iphone (iOS):

Close and restart the One Player app on iPhone
Update One Player app to the Latest Version for iOS
Uninstall and reinstall One Player iPhone app
Update your iPhone to the latest iOS version

Fix One Player on iPhone unable to connect to server/internet connection issues::

To resolve One Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix One Player black/white screen (blank screen) on iPhone:

Follow the One Player iOS app troubleshooting guide Here →

One Player Android App Issues and Solutions

Fix One Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent One Player app issues:

Force Stop the One Player App
1. On android, goto "Settings" » click One Player app. » click "Force Stop".

Update One Player to the latest version on PlayStore

Clear One Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "One Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch One Player.

Fix One Player unable to contact server/ One Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click One Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got One Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch One Player on android.

Solve One Player black/white screens issue on Android:

Follow the One Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jun Li, developers of One Player.

50% Contact Match

Developer: Nomad88

E-Mail: [email protected]

Website: 🌍 Visit Offline Music Player Website

About this app

One Player - offline music player, and supports multiple popular audio formats: MP3, AAC, WAV, FLAC, AIFF, M4R, m4a. - Offline music. You can listen your music without Internet, and never be deleted by remote server. - Music transfer is very easy. - Create your personal playlist and add cover image for playlist. - Support Display lyrics, support .