Charts Status

Last Updated on 2023-03-15 by Alex Rich

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Common Charts Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Charts app on iOS and Android devices. Solve all Charts app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Charts iPhone Issues and Solutions

Charts iOS app crashes, not working, errors
Charts iOS app network issues
Charts on iOS has black/white screen

Charts Android App Issues and Solutions

Charts has errors/crashing/not working
Charts server network connectivity issues
Charts has black screen

Charts iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Charts app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Charts app crashes or not working on Iphone (iOS):

Close and restart the Charts app on iPhone
Update Charts app to the Latest Version for iOS
Uninstall and reinstall Charts iPhone app
Update your iPhone to the latest iOS version

Fix Charts on iPhone unable to connect to server/internet connection issues::

To resolve Charts network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Charts black/white screen (blank screen) on iPhone:

Follow the Charts iOS app troubleshooting guide Here →

Charts Android App Issues and Solutions

Fix Charts not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Charts app issues:

Force Stop the Charts App
1. On android, goto "Settings" » click Charts app. » click "Force Stop".

Update Charts to the latest version on PlayStore

Clear Charts App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Charts app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Charts.

Fix Charts unable to contact server/ Charts internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Charts » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Charts » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Charts on android.

Solve Charts black/white screens issue on Android:

Follow the Charts android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alex Rich, developers of Charts.

About this app

Perfect for developers trying out Supabase to get a handle on how their apps are performing. this app: For Supabase is an open source analytics app for your supabase project. Charts only communicates with your own supabase projects. Download from Charts Store or get the code and build it yourself! Execute queries from your data based on SELECT or RPC statements. Uses the Supabase JS library. It runs on the public API using the public URL and anon key, so RLS is respected. Place the queries around Charts however you like! Add most supported postgrest-js modifiers like filters and sort.