Blink Charging Mobile App Reviews

Blink Charging Mobile App Reviews

Published by on 2024-10-18

🏷️ About: The Blink Charging Mobile App is designed to make charging electric vehicles more convenient and seamless. The app allows users to locate public charging stations, view real-time information and status of charging stations, manage charge sessions, payment inform... Show more


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
70.7%

🙄💅🫥 Neutral
15.1%

😎👌🔥 Positive experience
14.2%

~ from Justuseapp.com NLP analysis of 11,709 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and find Blink Chargers

- High quality and safe chargers

- Smooth charging experience

- Consistent charging



Read 58 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

Didn’t think it could get worse.

2022-11-26

The old app constantly gave me the generic “Couldn’t connect to blink” error all the time, even if my balance had just run out or my billing info needed updating.
The new app is NOT off to a great start. BlinkCharging itself did NOT update, I had to delete the old app and reinstall it manual... Show more

Unable to charge

2024-05-24

Former SemaConnect charger station at my apartment building. Blink app won’t let me input model of car so i can’t register to pay for the service. Terrible customer service. Unfortunately i don’t know what to do to get any Blink service.

Update: Blink app is just awful. Doesn’t work on occas... Show more

Lag between app and charger

2024-05-27

This is my personal experience, which has been nothing but frustration. At this time, I would NOT recommend using BlinkCharging or the blink stations. Just go to nearby chargepoint or evgo stations.

I’ve been using a private blink station in my apartment that charges $1 per hour of parking ... Show more

Disappointing, Sick of loaning Blink $$

2024-05-27

I’ve been using Blink stations and BlinkCharging for more than 5 years. Originally BlinkCharging was stable and worked well. Now, more often than not, I am standing in the rain at a charging station, trying to get BlinkCharging to work, but it frequently crashes. Or it will tell me to plug the c... Show more

Borderline scam and incompetent too

2024-05-27

1. No way to ID which charger corresponds to the one on BlinkCharging . Luckily my guess activated the one next to me so I was able to make the cord reach without moving my car. Starting charging but t really slow.
2. Went to sleep in the Element Hotel wthe chargers are located only to be waken... Show more

One issue after another

2024-05-27

Blink needs to just move to a web-based app instead of trying to maintain their phone app. I have to update it all the time, they have different directions for accessing their chargers at the three different locations I use, BlinkCharging is not easy to identify the station so it takes a long time... Show more

Buggy & Unresponsive

2024-05-27

I don’t normally write app reviews, but I just want to highlight how bad this application and the services offered by Blink are.

The chargers offered by Blink rarely work. But, when they do, they’re good for maybe 1-2 charges on the charger. After that they end up freezing and being unrespon... Show more

Waste of time

2024-05-27

Terrible interface, waste of time, never was able to charge. You first have to download the terrible app, only to have to input everything, create an account. At one point the “save and next” button is hidden behind your phones keyboard without being able to lower the keyboard or hit “done”. So ... Show more

The worst charging company.

2024-09-14

Update: BlinkCharging is now overcharging my sessions and calculating charges incorrectly. How is this even legal?

As a Tesla owner, I am spoiled by how easy it is to use superchargers. However, I do use other chargers at times, including ChargePoint, SemaConnect, EVGO. With one exception -... Show more

User unfriendly model

2024-05-24

As an ev user I have about 8 apps now, I’m used to it. This is easily the most cumbersome in-effective user flow. The station I was at required an actual physical card provided by blink in order for me to use it. That’s harder for everyone. It’s almost like you don’t want people to use your charger... Show more

First time did not go well

2024-05-24

I tried to use a Blink charger with just my credit card. The phone message said there was a problem charging my credit card so it failed yet the standard fee of $20 hit my credit card. So I downloaded BlinkCharging and tried to search for the charging station but it did not come up either on the m... Show more

The Worst of the Worst

2024-05-24

Everything about this company is just wrong. They need to bring on a proper management team so it can be run correctly. You are taking up spaces in areas where other companies could put their chargers instead. As a result, you are ruining peoples first impressions of purchasing EV vehicles when the... Show more

Why is it so difficult?

2024-09-14

An EV charging app really only has one job: Let me charge my car with a minimal amount of friction. So when I pull up to the charger and plug it in, why do I have to tap through BlinkCharging and try to convince it that I am in fact next to a charger, that the charger is available, and that I real... Show more

Easily the worst charge company to work with

2024-05-24

Multiple chargers dead or non functional, to the point it’s barely worth checking for them. On top of that the company is aware of it and couldn’t care less, per their customer support many of these chargers are deactivated by them on purpose and they do not update this status in BlinkCharging . As... Show more

Do they even use the app themselves?

2024-05-24

First of all. BlinkCharging is disabled if you don’t give them access to your location. They don’t need that - just the charger number. Sema connect worked fine without invasive location permissions. I can’t even search without it 🤦‍♂️ Second, I have have to scroll through a list of 40+ chargers ... Show more

Inaccurate data. Painfully slow customer support.

2024-09-14

Tried to charge, would not deliver energy. Called 5 times. Disconnected 4 times, finally got an agent after more than one hour. During the call the charger started working, the agent acted as if it had been working all along. Circular arguments. She asked me to unplug and replug, which I did. Now... Show more

Don’t waste your time

2024-05-24

I ended up getting a blink card for some reason but unable to create an account using my phone. You cannot use the website because they don’t know how to create a website for you to control your account. It is a corporate useless information posted on web. Don’t waste your time with this company. ... Show more

Unfair charges

2024-09-14

Between yesterday and today I was able to charge my car for the first time using the charger at my condo, and after numerous calls to provide me access to the charge station. I believe it ending charging in the early morning 2-3 am for what I received a text message, awesome. As you can imagine I s... Show more

Not good at all

2024-04-04

BlinkCharging was not ready for prime time. Whatever they did, they messed it up so bad that a large portion of their customers can’t charge. I can’t charge because the new app lost my account. I can’t set up an account because when I enter in information it doesn’t save it. It won’t let me get pa... Show more

What a rip-off!

2024-07-28

Went on a road trip from NJ to VA and a blink charger was the only one available. It charged me $2 per kWh which came out to $90 for a full charge! I understand the price of electricity varies across the country but $2 per kWh is actual highway robbery (pun intended). Also BlinkCharging only lets ... Show more

NOT FIXED!!!!!!!!!!!!!!!!

2025-08-01

Whomever “fixed” the chargers, made them worse actually. At least the ones I use. They now charge 0.03 cents PER 30 SECONDS for charging, and 0.02 PER 30 SECONDS JUST TO PARK instead of kWh. I work 12 hour nights, and for one charge it costs almost $20 parking for THREE hours. It used to cost 0.39 ... Show more

Bad experience

2025-09-02

I am traveling and rented a EV. I have never used a charging station before and assumed it would be fairly easy, so I went to the nearest one. It turned out to be a blink station and half of the 4 stations weren’t working, and other cars were using the working ones, so I drove to the next one.
... Show more

Zero stars

2025-10-04

App requires a ton of personal information for no reason. No integration with Applepay, so you have to manually enter all payment info. Then, get this, it requires you to prepay $20 before it will let you charge, regardless of how much you use. You have to maintain a $20 balance. What a joke. I can... Show more

Simply doesn’t work

2025-10-21

BlinkCharging frequently gives me the feedback “cannot connect to the network“
Uninstall reinstall didn’t help, the latest error is that I just get the title screen and can’t go any further
These are the only charging stations at my work, I don’t know how they were swindled into buying these... Show more

Horrible

2025-09-27

How is this company still in business? The simplest things are not available in BlinkCharging. The fact that BlinkCharging doesn’t even give you a charge status is unbelievable. You plugin to charge and BlinkCharging doesn’t show you how long you’ve been charging, how much - nothing. Just a icon... Show more

Doesn’t work

2025-11-05

They replied that the issue was fixed which was not, I have to delete and reinstall app every day for it to work. And they said all previous charging history was transferred to the new app but it’s not true. No charging history is available and I was charged for the session that was promised/suppos... Show more

Worthless Service With Terrible Application Support

2025-11-29

Guess an iPhone 13 user that downloads BlinkCharging needs to close and reinstall only to have the same thing happen over and over. Good thing I didn’t need to charge my EV at your station or anything. I can’t make it past the credit card entry in BlinkCharging , keyboard won’t let me scroll down ... Show more

The most useless app

2025-12-30

This company made the absolute worst charging station. You have to make an account just to use it. Which charges a subscription on top of the amount they charge to use the charger. They won’t truly allow you to charge as a guest. It takes you several minutes even to input all your information. Beca... Show more

Useless app, feels like pulling teeth

2026-01-10

Wasted 30 minutes trying to get BlinkCharging working and couldn’t get to charge my card. For some reason it has a timer before you can do the “swipe to start charging”, which is a really confusing and unnecessary UI thing. Nothing happened when I did that. A couple other silly and poorly implemen... Show more

Should not have been rolled out

2025-05-25

The previous app was at least stable, I can’t even stay logged in on BlinkCharging. It also won’t let me refill my balance. I have possibly 3 pending charges and since two days ago and not one has been added to my account yet.

Crashes, can’t login. Thankfully don’t need to use Blink very often.

2025-06-25

Like everyone else here, I can login and BlinkCharging crashes as often as not even trying to login. It’s 2022 and app development is not a new thing anymore. This one appears to have been designed and implemented by kindergarteners. Absolutely unbelievable.

Not ready for roll out

2025-07-27

App super buggy. Login is glitchy and adding vehicle to account doesn’t work so unable to really finish setup to check the rest of functionality. Really should have done further testing before pushing this update. Also a search for this in BlinkCharging store doesn’t show in the search findings.

Broken

2025-08-27

New app lost account information and will not allow creation/updating of new profile (locks on add vehicle screen as others mention). Blink seems to have bricked their entire network with this new app. UPDATE: developer says issues have been resolved. They have not. App remains completely functionl... Show more

Won’t accept an email address to log on

2025-09-28

Really horrible experience. Bring back the old app. At least it worked. This one tries to take you to a Safari page to log in instead of doing it natively. Blink needs to hire real app developers or get a refund if they hired an outside team.

You can’t scroll around the map. It freezes. Imp... Show more

Bad app, no customer service

2025-10-30

BlinkCharging has always been really glitchy, requiring some ‘work arounds’ to be able to charge my car. Many Blink chargers are down or just won’t charge. Customer service is never any help. I’ve called multiple times and different agents tell me different things.

Also, they raised their ... Show more

Nothing But Problems Since New App Launch

2025-11-30

Since the launch of the new App I have experienced numerous problems. BlinkCharging either fails to launch or shows that I need to log-in again. I have now logged in on 3 different occasions, however, my most recent attempt has BlinkCharging blocking my log-in because it is not allowing me past t... Show more

Beware of duplicate credit card charges! Haven’t used blink since 2019

2026-01-01

I have not used blink since 2019 and this week I received a failed credit card payment notice. Blink attempted to bill my expired card for the full amount of my last 2019 charge session. If you have an active credit card on file, check your card charges!

Logging in to the new app to check pa... Show more

Not there yet

2026-02-01

Since the new app launch I can’t log into my account at all. This means I can’t use Blink charging at all beyond whatever balance is on my card - and I have no idea what that is without BlinkCharging . I have also had a fraudulent use of my account since the upgrade, which I disputed immediately. I... Show more

Worst update ever

2026-03-05

If you’re gonna make me download a completely new app it better be worth it but this is WAY worse than the last version. I was forced to sign up all over again and BlinkCharging would crash every single time I tried to enter the make of my car that they just have to know apparently. So I can’t eve... Show more

Horrible app and company

2026-12-22

I tried for 30min to get a charge and it never worked I even moved to a different charger thinking maybe it was the charger. I decided to leave because I never got a charge. Later that day I noticed my bank account was charged and when I called to fix it they said I was charging for 3hrs or more an... Show more

Better than the old app but still lame

2027-02-26

It’s a step up from the old version of BlinkCharging but that isn’t saying much. On the plus side, they let you know there “industry leading” technology is caught up to like 2015 instead of 2010. So there’s that. It would be great if you could just tap your phone/watch to start a charging session ... Show more

Old app just stopped working - no info on new app

2027-03-30

The old app just stopped working. Was surprised to find this new app on BlinkCharging Store.

No official communication - neither in BlinkCharging nor via email received. And I checked all my folders. In fact, I still got Blink emails on my updated credit cards so email was correct. Statin... Show more

App update

2026-07-07

Very irritated about the time lost trying to get Blink Mobile working after it failed to connect. I did not receive any notification that the installed app would no longer work and that the user would need to delete it and download a different app. Why couldn’t the old app notify me about the new a... Show more

Does not work

2026-08-08

Could not log in. After providing my name and phone number, I’m asked to tell which car I drive. Well, the drop down menu options are empty and NEXT button remains inactive.

Blink is probably the second worst charging network on the market. Always have issues with their service. Also, doesn’... Show more

Care About Privacy? You are a Second Class Citizen with Blink

2027-05-27

Location information is _not_ needed to display a list of Favorite locations. The list does not need to be sorted by distance, it can be sorted by last usage time when Location is disabled. The map always places me in Florida when my location is disabled, regardless of GeoIP or last charge location... Show more

To invasive; too many obstacles

2024-10-06

Even though the charge station was equipped with tap to pay, Blink required me to use BlinkCharging (despite there being icons on the station to the contrary). BlinkCharging would not accept Apple Pay. It required me to manually enter all of my billing information and credit card information. It ... Show more

Donna Was Great!!!

2024-09-27

I just got an electric vehicle and am not familiar with how to charge. I ended up in Vermont with a low charge. My vehicle referred me to a Blink station. When I got there I discovered that the two fast charge machines weren’t working. I downloaded the Blink Appointment thinking that might get them... Show more

Still not enough info

2024-09-14

*No app indication of charge status ongoing
*No symbol key to indicate what blue, green, or a lock key indicate with any clarity
*Consistently told me a charger was unavailable when it wasn’t in use

Usually we trickle-charge at home but due to circumstances we decided we’d run our Lea... Show more

Waitlist function needs a lot of improvement

2024-09-13

The waitlist function for private chargers could use a lot of improvement. You have like 1 or 2 minutes to accept the waitlist once you get the notification, but no matter what you do the notification will not play a sound or vibrate my phone or Apple Watch no matter what i have my notification vol... Show more

I don’t believe the rating average

2024-09-14

I just downloaded your app. There are blue and green dots indicating the charging stations, but no legend indicating what the different colors mean. An easy to find legend would be useful. There are also other icons, such as “lock” symbols. Maybe they are intended to be intuitive, but if so they ar... Show more

Lacking features

2028-01-06

Seems like SeemaConnect joint forces but also got a downgrade on features.

How is it possible that the charging points have NFC but BlinkCharging is unable to generate a pass? I must order the physical card, and probably carry it as I probably can’t add it to apple wallet. I should also add... Show more

Update 7.8.23

2028-04-05

Update 7.8.23
Working somewhat. Notifies me when I start charging and now charging is working. Old app would automatically notify me when charging was completed. Now alerts me that charging is completed AFTER I unplug my car. Not helpful.
Previous review
Ican log in, add a credit card, ... Show more

Easy to use App

2028-05-05

I had no problem setting up BlinkCharging after downloading so I could charge from the Blink network. Simple to start and end a charging session with a swipe, turned on the automatic top up feature so it will never stop a session should you use all the money in the account.
I would have given ... Show more

Thankfully I’ve physical card instead

2028-04-10

Since this review they got their app in order insofar as it’s functionally useful as before (and nicer UI etc.). No hang up on being required by having no way of re-identifying yourself. If you have an account, email login & credentials get you back to your account as a funding source for char... Show more

Excellent customer service

2027-07-19

I wasn’t able to update my account information on the new app. I emailed them for help and got a response within an hour thanking me for letting them know, and telling me that the problem was fixed (it was). I am not accustomed to this level of customer service. Great job Blink!!

Reliable

2027-08-20

Has worked for me everytime I have used it!

Works Great

2027-09-20

Downloaded new app without issue and charging works. Definitely smoother than old version.

Great app!!! Helpful company

2027-10-22

After downloading NEW Blink App- Its Easy to use and easy to find Blink Chargers. This is my primary charging company. I use Blink chargers all the time. Blink has High Quality chargers, easy to use and safe to use. Safe consistent charging⚡️❤️😊



Is Blink Charging Safe? 🤗🙏


No. Blink Charging Mobile App does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 11,709 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Blink Charging Is 16.8/100.


Is Blink Charging Legit? 💯


No. Blink Charging Mobile App does not seem legit based on our analysis. This conclusion was arrived at by running over 11,709 Blink Charging Mobile App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Blink Charging Is 34.5/100..


Is Blink Charging Mobile App not working? 🚨


Blink Charging Mobile App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Blink Charging Mobile App? Post a Review




Features

- Locate EV charging stations by zip code, city, business, category, or address

- View location information, including photos, nearby amenities, and real-time EV charger information and status

- Favorite frequently visited locations for quick access

- Manage charge sessions with real-time information, including occupancy time, estimated cost, charger information, energy delivered, and current speed

- Manage payment information, view transaction history, refill Blink account, and edit account information and notification settings

- Receive charging status updates for all statuses, including charging, charging completed, EV unplugged, and fault occurrence

- Connect with Blink Charging on social media platforms such as Twitter, Facebook, Instagram, and LinkedIn

- Contact Blink Charging for any questions or concerns.

  Customer Service/Support
Developer:
Blink Network, LLC


Website: