Volta Charging Reviews

by Keitharris

I don’t get why the Volta app will not retain the user’s login and vehicle information. It is a real pain to have to log in every time you open VoltaCharging —especially if driving and in need of a charging location nearby. I have set my vehicle during login and in the settings and if continues to ask for your vehicle before it will display locations.
It didn’t always behave like this, I don’t know they’ve taken their app backwards.
Some huge improvements would be to allow VoltaCharging to know which station you are using, and communicate with users that their charge is complete so that chargers can be available to other users.
It is helpful to have their chargers available, but their app is lacking in every way.

by Puggirl415

I like Volta chargers, however the company does not return phone messages or emails. Recently I wanted to search for chargers in an unfamiliar area and VoltaCharging had signed me out and a bright orange bar appeared with message that I needed to reset my password. I tried to do it thru VoltaCharging . It did not send me email or give me any way to do that so I could not use VoltaCharging . When I got home I attempted to reset on my home computer and could not. I tried to get help and they only have email support and they did not get back to me. I also looked up their corporate phone number and got the answering machine. They did not return my call. Volta is also doing public private collaborations, putting stations in the public commons and then the station being off limits to the public. Letterman digital arts building in San Francisco is the one I got kicked out of. Next time maybe I should just drive over to their headquarters on De Haro st so I can talk to someone in person. D- grade for customer support and starting to so shady practices like building chargers accessible by the public but they end up being privately owned.

by Chuck_1510

I LOVE that you and your partners are helping the environment with free charges to the public. I only ask of one think. That in VoltaCharging you also implement the time they are in service.

I need a emergency charge because we just traveled a little to far in our new car. Logged on to VoltaCharging found a location and when we arrived at the Homegoods the units were cut off. The sign stated on during business hours. We were stranded until AAA towed the car back home. There were other locations that were not accurate in location using google maps. I hope you fix the issues, your doing a great service.

by Rosylemon

I have submitted countless revisions only to have nothing changed. It is annoying when I drive 5 miles out of my way to an “available” charger only to find out when I get there, there is one plugged in even though VoltaCharging says it is free. I even refresh it on my way there to make sure I don’t need to turn around. Also it is misleading to say up 2 hours free charging when there is a clear sign on some stations that says 45min parking ONLY. Why not be more transparent and update these issues?

by Air6705

It will be 5 stars if the charging station shows more accurate available vs total spot information.
The station I used shows 2 available spots before I arrived. When I arrived, it still shows 2 spots available but in fact only one available.
When I started using one spot, the station still shows 1 spot available but in fact there were none available. When I finished using it and beginning to leave it still shows one spot available.
Inaccurate information can cause a lot of disappointment.

by MarcoPolo2015

I love it. Sometimes the ‘x of y available’ notification at app shows station available when none is. It would be good to show ‘charge time remaining’ at app OR time charging started, so one can estimate when a station might become available.

Charging cable rubber conduit separated from handle/plug for #1. Power carrying cables may rip any time — maybe this is a problem why station shows as ‘available’

A blue Tesla [last three digits 853 - you know who you are] frequently stays plugged in for several hours at the Redwood City Sequoia stations; sometimes 9am onwards all day. Not cool!! 🤔

by Saraglen Skywalker

I enjoy free charging at the Volta charge station, but am annoyed by other owners not moving the car long after completion of charging. I left complain notices on the cars couple times.

I recommend membership for charging at Volta and a small charging fee up to 2 hours. I also recommend charging a standby fee for not moving the car after completion of charge, similar to that charged by Tesla supercharge station.

by Alohaguy

I love VoltaCharging. When I get to a large shopping complex near me I can look to see which chargers are free. My only wishes are:
1) make it CarPlay compatible so I can see what chargers are around me without having to hold my phone (illegal to do while driving in my state)
2) if a charger is busy tell me when that charge began. Since I know the time limit of charging I could get a sense of when it may be free again.

by Autnagrag

Until today, this seem like a fairly ordinary electric vehicle charger finding app. Then it went berserk. At a charging station with six chargers available VoltaCharging oscillates between telling me that there are 40 available and that one is out of service and telling me that there are 24 available. The eyes in my head can only find six. I am about to delete VoltaCharging. Perhaps they will fix it.

by Jake Taylor 1984

The mobile status of the chargers are pretty consistent but once in a while you’ll show up thinking it’s free but someone is still plugged in there. It can be pretty frustrating but I’ve noticed this has improved a lot over time. It’s free, so I love what they’re doing but there room for improvement.

by Gghgyhhuj

Gotta love free electric miles. Great experience charging my Tesla Y. I have so far used it at 3 different locations. Their business model is to provide free charging with Advertising revenue. Try supporting this charging network by patronizing the businesses that advertise with them.
Go Volta!

by HARLD M

I would like to thank Volta Charging for their efforts to provide free charging here at Neshaminy mall and other locations around Philadelphia (Pa) - I would also like to thank advertisers for this successful partnership. very practical while i am at the mall distracting myself my car is loading and very safe. Thank you so much VOLTA.

by N3onstar

VoltaCharging works well. It’s essentially a map that only shows Volta charging stations near you. Nothing fancy, but functional. There’s nothing more I’d want from an app.

When I had an issue with a charging station, I called the 1-800 number, but didn’t hear back that day. Once I put it in through VoltaCharging on the following day, they emailed me back within the hour.

Although the number is not the best way to get ahold of someone at Volta, the issue report feature in VoltaCharging does seem to make up for that. VoltaCharging is helpful, simple, and useful. Love it.

by M Shaw

Not sure what other reviews are talking about. My app stays logged in.

These L2s provide a good current. We are getting 6 to 7 kw.

We are grateful because EVGO has reliability issues and luckily we were close enough to home that our local Volta charger is saving us a tow to the dealership. Never lick a gift horse in the mouth, we are grateful for the free chargers and VoltaCharging is quite good.

by Rod21044

Used one of the two VOLTA chargers at Columbia Mall and it had a really close location to the mall entrance. Plugged my EV in and spent a little over an hour in the mall. When I returned, my EV was charged up and ready for the drive home. I really appreciate the convenience and the close up parking. I wish all companies providing chargers were as dedicated to top notch service as VOLTA!

by Keiko Long

I love its simplicity. Not sure if it shows real-time charging - I feel as though I have to log in and out just to be sure what I’m seeing in the screen is current. Would be nice if it actually cuts off charge at 2 hours so that people who abuse the time limit get cut off and others waiting can use it. Can you add more chargers on the Kapolei side of Oahu? That would be great :). Thank you for VoltaCharging. :)

by Foolio

ad-supported and business sponsored charging! Love it. And the simplicity is the best, so far no need to register for an account etc etc, just plug in and it charges. Thanks guys!

One request - the Mario is a shopping center location recently stopped working after midnight, but it’s in front of a 24hr Safeway....would be great if it worked till at least 2 am for those of us who aren’t able to shop till later.

by Rays WF Account

Have always found Volta stations to be clean and operating. VoltaCharging allows you to see if a station is available so you don’t waste any time. Normally you are allowed 2 hours of charging which should meet anyone’s need before it is given up for someone else’s use. Don’t be a selfish Hog and be considerate of other EV’s needs. It is a 10+ service!

by Picklesaucegaming

As an EV driver (Tesla), I can tell you that I prefer Volta over any of the other level 2 charging stations. Why? First and foremost, Chargepoint, Blink, EVGo costs $$$$ to the consumer (most of the time, sometimes Blink is free). Volta is 100% FREE. It makes it free by charging for the advertisements on the electric billboards. Second, the charging stations are physically located closest to the entrance of whatever store/mall/etc it is located. So you get a prime parking/charging location.

So I was ecstatic when they announced their IPO this year. Can’t wait for the future!

by Kianaf808

Volta responses to concerns about charging stations in Hawaii super fast. The representatives are super nice and comprehensive. The one thing that we don’t like at the chargers is that we never know when one is not working. If we get to a charger early to avoid lots of lines, we can sit in our car up to an hour before the unit turns on and not even know that the station is broken. So, we wish to know if the station is broken but there’s no way to tell. Anyway, thank you so much for the free energy!