Contact My CityPASS Support
Published by CityPass on 2024-06-05 About: Save up to 50% on combined admission to top attractions with CityPASS tickets.
These budget-friendly packages bundle deeply discounted admission to the top
attractions and things to do in a destination.
How to Contact My CityPASS Customer Service/Support
Listed below are our top recommendations on how to get in contact with My CityPASS. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My CityPASS. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
100% Contact Match
Developer: CityPASS
E-Mail: [email protected]
Website: Visit My CityPASS Website
Reported Issues: 3 Comments
By not_keanu
Doesn’t link to my passes
I bought Chicago city passes on their website. After checking out, I learned they have an app to manage the city passes. When I got the app and went through the link passes flow, I ended up in the mobile Safari app instead of their app. Looks like their app isn’t setup correctly to handle universal links. It’s a shame that I can’t use their app’s flagship feature
By MCM2012!!
Did not receive my tickets
What a scam! Did not receive the 5 passes I ordered. Tried to contact customer service… what a joke! Could not speak to anyone. I will be contacting the Better Business Bureau after I contact my credit card.
By Josh Lanier
Awful
The single worst email verification system I have ever seen. Sinful, abominable, atrocious. You should all be ashamed.
Have a Problem with My CityPASS? Report Issue
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Why should I report an Issue with My CityPASS?
- Pulling issues faced by users like you is a good way to draw attention of My CityPASS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My CityPASS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My CityPASS.
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