Contact My CityPASS

Contact My CityPASS Support


Company Name:

About: Save up to 50% on combined admission to top attractions with CityPASS tickets.
These budget-friendly packages bundle deeply discounted admission to the top
attractions and things to do in a destination.



My CityPASS Customer Service 👿🤬😡😠💢😤

My CityPASS Contact Information

Listed below are our top recommendations on how to get in contact with My CityPASS. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My CityPASS. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: webmaster@citypass.com

Website: 🌍 Visit My CityPASS Website

Privacy Policy: https://www.citypass.com/privacy

Developer: CityPASS







Read 3 Customer Service Reviews 😭😔💔

4.9 out of 5

Doesn’t link to my passes

2023-08-10

by Not_keanu

I bought Chicago city passes on their website. After checking out, I learned they have an app to manage the city passes. When I got the app and went through the link passes flow, I ended up in the mobile Safari app instead of their app. Looks like their app isn’t setup correctly to handle universal links. It’s a shame that I can’t use their app’s flagship feature

Did not receive my tickets

2023-08-17

by MCM2012!!

What a scam! Did not receive the 5 passes I ordered. Tried to contact customer service… what a joke! Could not speak to anyone. I will be contacting the Better Business Bureau after I contact my credit card.

Awful

2023-08-24

by Josh Lanier

The single worst email verification system I have ever seen. Sinful, abominable, atrocious. You should all be ashamed.


Have a Problem with My CityPASS? Report Issue




Why should I report an Issue with My CityPASS?

  1. Pulling issues faced by users like you is a good way to draw attention of My CityPASS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My CityPASS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My CityPASS.


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