Contact My CityPASS Support
Company Name: CityPass
About: Save up to 50% on combined admission to top attractions with CityPASS tickets.
These budget-friendly packages bundle deeply discounted admission to the top
attractions and things to do in a destination.
My CityPASS Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: webmaster@citypass.com
Website: 🌍 Visit My CityPASS Website
Privacy Policy: https://www.citypass.com/privacy
Developer: CityPASS
3 Most reported problems 😔💔
Doesn’t link to my passes
by Not_keanu
I bought Chicago city passes on their website. After checking out, I learned they have an app to manage the city passes. When I got the app and went through the link passes flow, I ended up in the mobile Safari app instead of their app. Looks like their app isn’t setup correctly to handle universal links. It’s a shame that I can’t use their app’s flagship feature
Did not receive my tickets
by MCM2012!!
What a scam! Did not receive the 5 passes I ordered. Tried to contact customer service… what a joke! Could not speak to anyone. I will be contacting the Better Business Bureau after I contact my credit card.
Awful
by Josh Lanier
The single worst email verification system I have ever seen. Sinful, abominable, atrocious. You should all be ashamed.
Have a Problem with My CityPASS? Report Issue
Why should I report an Issue with My CityPASS?
- Pulling issues faced by users like you is a good way to draw attention of My CityPASS to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My CityPASS customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My CityPASS.
