Contact Chicago Music Exchange

Contact Chicago Music Exchange Support


Company Name:

About: For over 30 years, Chicago Music Exchange has earned its reputation as the
World’s Greatest Guitar Store because we’re passionate—not only about the
gear we sell but also about the musicians and collectors we sell to! Using the
CME app, you can access all the gear CME has to offer! - Shop our collection
of over 14,000 guitars, amplifiers, synthesizers, drums & percussion,
microphones, accessories, & more! - Get notif.


 
  2026-03-06

Chicago Music Exchange Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Chicago Music Exchange Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Chicago Music Exchange



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Chicago Music Exchange Website

Privacy Policy: https://www.chicagomusicexchange.com/apps/enzuzo/privacy

Developer: Chicago Music Exchange





Can I trust Chicago Music Exchange app?

Protect your data and wallet. We investigate the developer's website (Chicagomusicexchange.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Unethical Business Practices

2025-02-20

by Davesleep

I’ve personally had CME try to screw me with every purchase. Over the year and a half I’ve tried to buy two things from them as new: a Supro DK12 and a guitar both were damaged. The amp arrived pre-opened and has a tube with a noticeable microphonic ringing noise on b-flat. I didn’t know enough at the time to return it.
The first Gretsch Parlor Penguin arrived with damaged pick guard, a crack in the top and bad 16th fret. The replacement arrived with a broken-off tuning key that someone had attempted to GLUE back on. (Also unplayable 1st and 6th strings at the 16th fret. These all were sold as new and arrived with evidence that they’d been opened. (No doubt these items were returned by customers and CME then burns others with those items rather than returning them to the manufacturer. I’ll never buy from them again and I hope no one else will either. Find a store with a different dealer than CME!

The website is WAY better

2025-02-21

by Egg'rSuit

The website is far easier and more intuitive to use than the app. I appreciate that CME decided to do an app. I would be more interested in using it if the user experience was closer to that of the website and it only takes an extra half second to open up Safari and select CME’s website from my favorites.

Lousy experience on a tablet

2025-02-22

by Mic OS

It’s 2022… there’s no excuse not to have an app layout that fills up the whole screen on a mobile device. No way I’m going to shop on this tiny phone-sized window in the middle of my iPad screen.




Have a Problem with Chicago Music Exchange? Report Issue




Why should I report an Issue with Chicago Music Exchange?

  1. Pulling issues faced by users like you is a good way to draw attention of Chicago Music Exchange to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Chicago Music Exchange customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chicago Music Exchange.


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