Drive One Status

Last Updated on 2025-03-21 by Needit ApS

I have a problem with Drive One

Are you having issues? Select the issue you are having below and provide feedback to Drive One.

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⚠️ Most reported problems ⚠️

Not working

66.7%

Connection

33.3%

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Common Drive One Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Drive One network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Drive One App
1. On android, goto Settings » Drive One » click [Force Stop]

Clear Drive One App Cache and Data:
1. On android, goto Settings » Apps » Drive One » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Drive One.

On android, goto Settings » Apps or Manage Apps tab.
Click Drive One » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Drive One » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Drive One

E-Mail: odrvhelp@microsoft.com

Website: 🌍 Visit Microsoft OneDrive Website

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Developer: Microsoft Corporation

May 20, 2025, 08:37 AM
a user from Frankfurt am Main, Germany reported problems with Drive One : Not working
Apr 04, 2025, 02:01 PM
a user from Munich, Germany reported problems with Drive One : Connection
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