Higan Status

Last Updated on 2023-12-20 by BILIBILI HK LIMITED

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Common Higan Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Higan app on iOS and Android devices. Solve all Higan app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Higan iPhone Issues and Solutions

Higan iOS app crashes, not working, errors
Higan iOS app network issues
Higan on iOS has black/white screen

Higan Android App Issues and Solutions

Higan has errors/crashing/not working
Higan server network connectivity issues
Higan has black screen

Higan iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Higan app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Higan app crashes or not working on Iphone (iOS):

Close and restart the Higan app on iPhone
Update Higan app to the Latest Version for iOS
Uninstall and reinstall Higan iPhone app
Update your iPhone to the latest iOS version

Fix Higan on iPhone unable to connect to server/internet connection issues::

To resolve Higan network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Higan black/white screen (blank screen) on iPhone:

Follow the Higan iOS app troubleshooting guide Here →

Higan Android App Issues and Solutions

Fix Higan not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Higan app issues:

Force Stop the Higan App
1. On android, goto "Settings" » click Higan app. » click "Force Stop".

Update Higan to the latest version on PlayStore

Clear Higan App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Higan app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Higan.

Fix Higan unable to contact server/ Higan internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Higan » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Higan » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Higan on android.

Solve Higan black/white screens issue on Android:

Follow the Higan android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BILIBILI HK LIMITED, developers of Higan.

About this app

Planet Eruthyll is where you can use diverse tactics with dynamic instructions and enjoy the touching stories presented by fantastic cutscenes. As the acting Director, you will lead the Gopher Troupe to fight against the Arrival of Fantasyland, rescue people from the death-like sleep, and reclaim reality from the eternal nightmare. Build your finest squad, rise against Fantasyland, and break the dawn for Planet Eruthyll! Immersive experience provided by dazzling ult skills, movielike ACT gameplay, and elaborate chase camera. this app: Eruthyll is a 3D real-time combat RPG that brings fantasy to theater. Deploy powerful characters of 6 classes and 5 elements, and arm them with Play Inspirations of multiple themes. Spectacular 3D cutscenes are made more engaging by top-notch voice actors. Unique gameplay features dynamic instructions. Employ tactics in bullet time to dominate the battle. Indulge in visual wonders such as hyperspace, refraction of light, and more. Distinct art style marked by magic plus technology.