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About: Your daily dose of Nespresso is just a couple of taps away. Unlock a seamless
shopping experience, designed to bring your favorite coffees closer to you than
ever before.


 
  2025-03-10

Nespresso Boutique Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nestle Nespresso SA



Verified email ✔✔

E-Mail: mobile.support@nespresso.com

Website: 🌍 Visit Nespresso Website

Privacy Policy: http://www.nespresso.com/us/en/pages/privacy-policy

Developer: Nespresso








3 Most reported problems 😔💔

1.7 out of 5

At least the last app worked.

2024-07-20

by Bella OC

Downloaded the app. Made my my first purchase with it. Just went back to check on my auto shipment date I had selected and I can’t open the app anymore.
Just keeps saying something went wrong…retry won’t work either. So frustrating. Deleted app. Reinstalled. And same thing. No change. At least the last app worked.

Terrible app

2024-09-01

by SanC1975

It is unacceptable the lack of transparency in this app for the payment process for shipping and try to enter/know offers.

Not Particularly Useful

2024-07-11

by Alan Amithee

This app could be so much more useful. The single button on my sometimes-finicky Vertuo Next machine is capable of illuminating orange or white and displaying 11 different status/error messages by flashing, pulsing, or steadily showing those colors. That’s a lot to keep track of. Apparently, this app at least tells you what the problem is, but it should be more of a utility. It’s lacking the capability to, say, program your coffee to start brewing at 7 AM in the morning, warm the water instead of fiddling with the single button, or just start brewing without, again, messing with the various functions of the all-in-one button. This app seems built primarily to reorder pods with ease. To me, it’s about 1% easier than just going to the website and ordering that way. Also, when I click on “my machine”, it shows that I have an Atelier. That’s not what this model is. I know, I know, the app doesn’t claim to do all those thing I’d like but, as is, I don’t find it to be particularly necessary. I installed the Nespresso and Nespresso New apps today and will be uninstalling them today also.


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Why should I report an Issue with Nespresso Boutique?

  1. Pulling issues faced by users like you is a good way to draw attention of Nespresso Boutique to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Nespresso Boutique customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Nespresso Boutique.


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