Contact Orbot Support
Company Name: The Tor Project
About: Orbot is the original free and open-source Tor-powered VPN for iOS. Orbot helps
you access the internet with more safety and privacy, and no extra cost to you.
Orbot Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Tor Project
Verified email ✔✔
E-Mail: support@guardianproject.info
Website: 🌍 Visit Orbot Website
Privacy Policy: https://guardianproject.info/home/data-usage-and-protection-policies/
Developer: The Tor Project
3 Most reported problems 😔💔
It does not work
by WS Should Not Be Taken
Orbot is unstable. Often it does not connect. Sometimes when it connects, it is so slow that even texts take a long time to go through if at all. And even when it does connect, it disconnects within seconds or minutes.
It is essentially useless. It makes Tor essentially useless.
Won’t connect, won’t stop trying to connect
by Evil Doctor Grinch
This app struggles to reach 50% when attempting to connect, stops and restarts repeatedly. This continues even after I close the app, making it impossible to connect to the internet at all until I completely uninstall it.
I would rate this higher but the devs need to see it and say something to Apple
by Michael676767
Orbot flat out doesn’t work. It won’t get past 50% and it won’t keep a session alive for longer than 5 minutes. Tor’s Foundation aren’t negligent, but they’re not on top of this. Something’s going horribly wrong right now where even custom bridges just don’t work.
Tor doesn’t work on iOS and it’s completely due to a memory limit hitting the ceiling. The only option that works is a direct connection. That’ll last 5 minutes. I think Apple’s restricting Tor connections completely. I’ve seen the same thing happen on Mac OS if you hit up the Tor Browser with lockdown mode enabled - you just can’t connect no matter what. Apple’s walled garden is hurting Tor, but I have to rate so low and even write because Tor isn’t vocal about what’s happening and assuming it’s known to everyone. It’s not.
Have a Problem with Orbot? Report Issue
Why should I report an Issue with Orbot?
- Pulling issues faced by users like you is a good way to draw attention of Orbot to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Orbot customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Orbot.
