Company Name: Life in Lilac
About: Life in Lilac is dedicated to a simple concept, an inclusive community.
All of
our products are 'One Size Fits All' and perfect gifts for your friends and
family.
Listed below are our top recommendations on how to get in contact with Life in Lilac. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Life in Lilac. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Michelle Seghini
This product is wonderful however when I placed two separate orders, at separate addresses, they were not shipped correctly. I ordered a Mother’s Day set, one for each of my daughters, they shipped all items to one address. There are the two different addresses clearly listed on my account. I tried to resolve the issue several times with Jessica, however she refuses to rectify the situation so I will be returning my $300 order. It’s a shame that such a quality product has such a poor service representative in Jessica.
by Gabrielle Talbot
I really wish I could love these products because I love Jen and the products are gorgeous, however, there just isn’t much smell in my home like others talk about. I live in Colorado, so maybe it’s the dry climate, but you cannot smell the candles nor diffusers unless you put your nose in them. I have tried putting them in smaller rooms and gifted them to family members also in Colorado who have all had the same experience. I have asked others who live in this area and have purchased the candles and they also had the same experience. I really wish the smell worked more in this climate as the candle scents are great, the packaging is beautiful, and I would love to support this business.
by AfellyRN
I placed a $178 order for moms day gifts that was “guaranteed” delivered before Mother’s Day as advertised on stories and its 5pm on the day before mothers day and no order. I reached out at the beginning of the week to customer service explaining the situation and got like no help. I also don’t have extra money to go buy more gifts nor do I have the time because I myself work full time and have 3 children to take care of. Spending money on this kind of thing really is a luxury for those of us that are normal middle class folks and I’m saddened that I have been let down.
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