Contact Wali Support
Company Name: XSharp LLC
About: Wali is your new way to get in touch with your local faves. With Wali, simply
get discounts, participate in surveys and receive new updates from your favorite
local businesses.
Wali Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Wali - Your life, your rewards. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Wali - Your life, your rewards. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Be careful if you’re a business owner
by Itsmeimei
Decided to give this app a try from an employee’s recommendation to see what it’s about and to see if it’ll be a good rewards program to use for our business.
Signed up for an account on their website and it’ll prompt you to enter your CC info (be very careful on this part). Even if you sign up for an account and play around with the rewards program, that’s considered “using their rewards program and software” and you will be charged automatically $79.00 a month.
There is no invoice, no itemized item, nothing at all. Seems very shady considering all the vendors we use (i.e. Talech, Poynt) never charge us until we actually use the software for our business. I regret even signing up and even after contacting customer service, they refuse to work with us so we just ended up paying the charges they put on us.
The scanner doesn’t work for my receipt.
by RadioFemur2440
I can’t scan the QR code for some reason. The app never captures the QR code I position inside the box. I have never had this problem before!
There should be a fail-safe solution for cases like this, something along the line of manually entering strings of letters or numbers.
Confusing Reward Redemption
by Vịt Tiềm
The app is not thought through. There is no information regarding reward redemption shown in the app. When I clicked on redeem, the instruction message was not helpful and did not clearly state that I have to present to the staff before proceeding. I had to explain to the staff that I just clicked on it while lining up. He was nice enough to accept my explanation.
So I tried to see if I can provide feedback and the app only has Contact Us link which basically shows the app generic email. Pretty disappointing.
Have a Problem with Wali - Your life, your rewards? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Wali - Your life, your rewards to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Wali - Your life, your rewards customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Wali - Your life, your rewards.
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