Contact Ruud Support
Company Name: Rheem Manufacturing Company
About: We’ve redesigned Ruud for Contractors to offer the industry’s most powerful,
intuitive, and easy-to-use app.
Whether you’re on a residential service call
or installing 40 units at a major site, the free Ruud Contractor app’s
Bluetooth® capability – paired with an enabled HVAC system -- makes set-up
and troubleshooting simpler than ever.
Ruud Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: appfeedback@rheem.com
Website: 🌍 Visit Ruud Website
Privacy Policy: https://www.rheem.com/privacy-by-country/
Developer: Rheem Manufacturing
3 Most reported problems 😔💔
Only allows one person to control
by Camiyorkiegirl
I can connect only one phone at a time. It won’t allow both my wife and my phone to be connected.
Partial
by Iamspy007
Part of it works okay. It displays your system. You can change to heat, cool or heat / cool schedule. However, you can’t adjust the schedule from the app. You have to go to the wall thermostat. Is it worth it, not really.
iPad version please!
by Downtoolate
Our company has Apple Business managed iPads. A managed iPad can not run the iPhone version of apps, a designated iPad version is necessary.
Have a Problem with Ruud? Report Issue
Why should I report an Issue with Ruud?
- Pulling issues faced by users like you is a good way to draw attention of Ruud to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ruud customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ruud.
