Contact Rare Candy Support
Company Name: Rare Candy
About: Rare Candy is the marketplace for fans of iconic nerd collectibles. Starting
with Pokémon and other popular trading card games, you can buy 100% verified
authentic products curated by top creators in the space.
Rare Candy Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Collectr Website
Privacy Policy: https://www.getcollectr.com/privacy-policy
Developer: Collectr Inc
Can I trust Rare Candy app?
Protect your data and wallet. We investigate the developer's website (), verify they're legit, and uncover hidden scams or complaints.
4 Most reported problems 😔💔
When I opened the app it wouldn't load anything at first, then I reopened it a couple times and then I needed to login again. Now everything loads, though slow. But when I go in to the collection page, nothing loads, when I reload the page it says "Hmm, something went wrong... Try pulling from the top to refresh your profile, or close and reopen the app.". But it doesn't matter if I reopen the app or reload the page, it doesn't work. Idk if it might need a update or something? I downloaded it through an APK, bc that it's not accessible on Play Store in Denmark, Idk why. But I can't check for updates, and idk what's wrong. It worked fine when I last was in the app (like a week ago). 🤷♂️😢
LeomHarr
by GamingGuitarPug
Poo
Platform is AWFUL!
by Señor Sanchez
UPDATE: After waiting for a month I received the cards with some missing. I asked for a transcript or a video of the auctions that I won and have not received a response. Also, they do take days to respond and is pretty frustrating since they are not responsive or attempt to help the customer. Good luck if you use this platform.
Scam app
by Zen-kami
It’s a scam. The rare candy boxes and mini boxes are a means to get rid of additional bulk. The majority of the cards aren’t even graded by PSA but CGC which is generally not seen as lucrative. The creator Leonhart has been at the heart of multiple controversies recently as the Pokemon community begins to realize this guy is a cheap grifter looking to exploit his fans. Avoid this plague of an app.
Have a Problem with Rare Candy: Scan Pokémon Cards? Report Issue
Why should I report an Issue with Rare Candy: Scan Pokémon Cards?
- Pulling issues faced by users like you is a good way to draw attention of Rare Candy: Scan Pokémon Cards to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Rare Candy: Scan Pokémon Cards customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Rare Candy: Scan Pokémon Cards.
