Device Protector app not working? crashes or has problems?

Device Protector Status

Last Updated on 2022-03-22 by alfred riddle

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Common Device Protector Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Device Protector app on iOS and Android devices. Solve all Device Protector app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Device Protector iPhone Issues and Solutions

Device Protector iOS app crashes, not working, errors
Device Protector iOS app network issues
Device Protector on iOS has black/white screen

Device Protector Android App Issues and Solutions

Device Protector has errors/crashing/not working
Device Protector server network connectivity issues
Device Protector has black screen

Device Protector iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Device Protector app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Device Protector app crashes or not working on Iphone (iOS):

Close and restart the Device Protector app on iPhone
Update Device Protector app to the Latest Version for iOS
Uninstall and reinstall Device Protector iPhone app
Update your iPhone to the latest iOS version

Fix Device Protector on iPhone unable to connect to server/internet connection issues::

To resolve Device Protector network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Device Protector black/white screen (blank screen) on iPhone:

Follow the Device Protector iOS app troubleshooting guide Here →

Device Protector Android App Issues and Solutions

Fix Device Protector not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Device Protector app issues:

Force Stop the Device Protector App
1. On android, goto "Settings" » click Device Protector app. » click "Force Stop".

Update Device Protector to the latest version on PlayStore

Clear Device Protector App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Device Protector app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Device Protector.

Fix Device Protector unable to contact server/ Device Protector internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Device Protector » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Device Protector » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Device Protector on android.

Solve Device Protector black/white screens issue on Android:

Follow the Device Protector android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at alfred riddle, developers of Device Protector.

Verified email

Contact e-Mail: [email protected]

About this app

Smart Clean allows to delete any similar photos, screenshots, live photos. Smart Contacts allows to clean up empty or unused contacts, such an easy job now. Smart Web Protection allows to remove ads from popping up every time you try to find something on the web. Enable Protection on the web to prevent spying trackers. Smart Storage allows to store data at protected place secured by your biometric: Face ID or Touch ID.